PetPremium Pet Insurance Review
PetPremium Pet Insurance Review
ConsumersAdvocate.org
4 Customer Reviews - see all comments
Disclosure: We receive advertising revenue from this partner. Learn more.
PetPremium is a pet insurance provider that is underwritten by Fairmont Specialty Insurance Agency, Inc. that operates in all 50 states.
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The company offers accident only and total coverage plans, as well as the option to add wellness coverage at additional cost.
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PetPremium features highly customizable deductibles and annual limits.
- NEW provider, same underwriter as ASPCA
- Reimbursement on benefit schedule (not actual bill)
- Annual benefits limited to $3.5k/yr
- Annual deductible & wellness available
Latest PetPremium Reviews
Terrible insurance never again. I’ve probably paid them more than they have paid me. They also made two mistakes on reimbursements.
Buyer beware! Policy has a clause which allows them to only pay what they claim is customary charges. These charges are not transparent so instead of a 90% policy you really get a 60% of coverage.This allows them to pay very little of the actual claim.
Stay Away! $1488 claim they only paid $574.
JUNK
I've been a customer for about a year and a half and I have to sya I like what they have to offer. I have submitted several claims and the reimbursement process was simple and painless. Not everything was covered, but that is how it is with any insurance. What I like about their website is the vast amount of information about pet health and services. They actually do a lot more than just sell insurance. And they really care about pets. Their customer service always has been professional and helpful. wish they could also insure my other pets other than cats and dogs alone. - Daisy
I've had Pet Premium for a year. It's the first time I've had to purchase pet insurance. I've submitted 2 claims in total. The first was for my cat's spaying. They were slow to payout. I believe the total process took 2 weeks for payment. The second claim was for her shots and other preventative care. That was paid out within a week. My cat is an indoor cat so I'll think I'll be changing to something less expense of cutting back on my coverages with Pet Premium. Their website was cumbersome and confusing at first. I wasn't able to see my cat's plan online, but they've since updated this. But all other policy management has to be handled over the phone. Their customer service... Read More