Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more
  1. Home
  2. Pet Insurance
  3. Nationwide Review

Nationwide Pet Insurance Review

2,370 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Nationwide is a Fortune 100 company with unparalleled financial stability and claims-paying ability that has recently ventured into the pet insurance marketplace.

The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.
 
View Top 10 List

How is Nationwide rated?

Breakdown

5.0/5
Coverage
3.0/5
Cost
4.0/5
Extras

Overall Rating: 4.3 / 5 (Excellent)

Nationwide's Whole Pet with Wellness Plan is one of the most comprehensive on the market, and it will, as a result, cost you more than most standard pet insurance plans.

Nationwide is one of the few pet insurance providers that will extend coverage beyond dogs and cats, covering birds and all manner of other pets.

Truly unlimited coverage, however, is only offered if you choose the top tier plan.

Be aware that all plans besides Whole Pet with Wellness operate on a benefit schedule.

Nationwide Coverage

Coverage - 5 / 5

Nationwide's Whole Pet with Wellness plan is a great option for a complete pet insurance plan.

In addition to the normal accident and illness coverage, it also provides for yearly physical exams, vaccinations, and flea/heartworm prevention. It is, however, on the pricey side as a result. Its Major Medical plan is more in line cost and coverage-wise with the standard accident and illness plans offered by most companies.

You can also purchase the wellness plan on it's own, and it is relatively inexpensive. Finally, Nationwide recently released a more inexpensive Whole Pet plan without the wellness component.

This plan has many of the same characteristics of Whole Pet with Wellness, operates on a percentage reimbursement basis, but is subject to different annual caps.

It is interesting to note that Nationwide is the only company we are aware of that extends pet insurance beyond cats and dogs.

The company will cover most birds and a wide range of exotic pets.
Pets Covered
Dogs
Cats
Birds
Exotic Animals
Coverage Types
Medical
Wellness
Vet Selection
Unrestricted
Out-of-State Coverage
Yes
Commercial Pets Covered

Medical Conditions Covered

  • Accidental
  • Illness
  • Hereditary
  • Congenital
  • Cancer
  • Chronic
  • Accidental Dental
  • Dental Illness

Medical Treatments Covered

  • Diagnostic Testing
  • Surgery
  • Hospitalization
  • Prescription Medications
  • Emergency Care
  • Specialty Care
  • Alternative Care
  • Behavioral Therapy

Benefit Limits

Benefit Limits - 5 / 5

Both Nationwide models -- Whole Pet with 90% reimbursement, and all other plans with a benefit schedule -- offer unlimited annual maximums. The new Whole Pet plan without wellness, though, is subject to a $10,000 annual cap.

Additionally, you must remember that any plan but the Whole Pets are going to limit you by condition or procedure.

So even though technically there is no limit to the dollar amount they will spend on your pet in a year in total, there are limits on a condition and service basis with the lower two plans.
Benefit Limit Types
Unlimited

Reimbursement & Deductibles

Reimbursement - 5 / 5

Nationwide's top tier Whole Pet with Wellness, as well as the new Whole Pet (alone) plan, both reimburse 90% of the total vet bill.

However, Major Medical and Pet Wellness reimburse according to a benefits schedule.

These schedules cap payouts by condition or service. If you are going with one of these plans we suggest you scrutinize your policy carefully before purchase, as your pet's breed may be susceptible to certain conditions with low coverage limits in the plan.

Benefits schedules, and no choice in customizing the reimbursement percentage in the top tier plan, limit the flexibility of Nationwide's offerings.
Reimbursement Model
Actual Cost
Benefit Schedule
Minimum Percent Reimbursement
90%
Maximum Percent Reimbursement
90%

Deductibles - 5 / 5

Nationwide Whole Pet with Wellness offers one annual deductible of $100.

This is in some ways good because it is so low. But you will not have the flexibility of choosing higher deductibles should you want a lower monthly premium or should it somehow fit your needs in other ways.

Most of our top companies offer customizable deductibles.

The new Whole Pet without the wellness component, as well as the Major Medical plan, both have annual deductibles set at $250.
Deductible Type
Annual
Minimum Deductible Offered
$100
Maximum Deductible Offered
$250

Pricing: How much does Nationwide cost?

Cost - 3 / 5

Nationwide's plans are comprehensive, but you are going to pay the price. Their monthly premiums are a little on the high end as opposed to our other companies.

Starting Monthly Premiums

Dog: Sample Monthly Premium, 1 year old male Golden Retriever in zip code 92683
$34.25
Cat: Sample Monthly Premium, 1 year old male American Shorthair in zip code 92683
$18.84
Rate Details: Annual Deductible: $250, Benefits Cap: Annual & Unlimited, Reimbursement Model: Benefits Schedule
Available Discounts: 5% discount on current Nationwide member

Enrollment & Waiting Periods

Enrollment - 3 / 5

Like our other companies, Nationwide will enroll pets starting at 6 weeks. Unlike our other companies, Nationwide has a relatively lower age restriction with older pets at 10 years.

However, if the pet is enrolled before age 10, and the policy never lapses, they will be covered for the duration of their lives.

Waiting periods are industry standard at 14 days, although Wellness starts 24 hours after approval.
Min Enrollment Age
6 weeks
Max Enrollment Age
10 years
Accident Waiting Period
14 days
Illnesses Waiting Period
14 days
Free Look Period
10 days

Claims & Service

Extras - 4 / 5

Nationwide's claims procedure is standard for the pet insurance industry.

Like other companies, you must first pay the vet directly, download Nationwide's claim form, and submit the form with all paid invoices. You can submit via mail, fax or email.
Advertised Response Time
14 days
Claim Form
Mail
Email
Fax

Contact & Additional Information

Homepage URL
https://www.petinsurance.com/
Headquarters Address
One Nationwide Plaza, Columbus, OH, 43215
Mailing Address
P.O. Box 2344, Brea, CA, 92822
Year Founded
1981
What We’re Hearing From Our Readers
Are you a customer of Nationwide Pet Insurance?
Submit a comment and tell other people about your experience!
Our Comment GuidelinesTips for Writing Effective Comments
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

Customer Comments

Loading Reviews ...
Karen D

5/22/2017
Thank you so much for inquiring about Buster's health and recent vet visit. I so appreciate your kindness. Thank you again. Karen Korizis
Was this comment helpful?
HelpfulNot Helpful

Debbie H

5/22/2017
Jack is better. How nice of you to send an email asking and a great way to motivate customers to give a review. Good for you. You guys are great. Jack was bitten at Day Care and it cost us a little over $500 at the Vet. He is fine and you sent the check quickly which definitely helped reimburse us. You also paid quickly when he was recently neutered. Great job, I highly recommend you guys. We have 4 animals with you.
Was this comment helpful?
HelpfulNot Helpful

S
Sharon H

5/22/2017
We were very pleased with the amount Nationwide covered for Gabe's recent trip to the vets. We have told several of our friends and relatives about it.
Was this comment helpful?
HelpfulNot Helpful

E
Ezequiel s

5/22/2017
It has been a pleasure having you as my pet insurance Claims are done very easy and the process is smooth All calls are handled with concern an how the pet is doing You guys always put the pet first Thank you
Was this comment helpful?
HelpfulNot Helpful

E
Erica M

5/22/2017
I have been so pleased with all contacts with Nationwide, I only wish I knew about this insurance from day one. Milli is feeling much better after her last vet visit, thank you for asking. Prompt response at time of receipt of claim and speedy receipt of reimbursement was, and has been greatly appreciated.
Was this comment helpful?
HelpfulNot Helpful

Claire M

5/22/2017
I have had pet insurance for over 15 years, through 2 precious dogs, first with VPI & now with Nationwide since they acquired VPI. The transition to Nationwide was seamless. I am also now able to accomplish submission of my claims by email. Communication is easy, fast, & pleasant. I recommend pet insurance especially Nationwide as often as I can. I am happy with their prompt processing & explanation of my claims. Thanks. Chee-Sy's Mom.
Was this comment helpful?
HelpfulNot Helpful

C
Cheryl

5/22/2017
I am so happy we can depend on Nationwide pet insurance. Claims are handled quickly and any issues/questions have been answered with a day or two.
Was this comment helpful?
HelpfulNot Helpful

K
Kristine D

5/22/2017
The claim reimbursement process is simple and efficient. It would be nice to have automatic deposit option for the claim reimbursement.
Was this comment helpful?
HelpfulNot Helpful

L
linda.sandors

5/22/2017
Thank you so much for your interest into how Kahlua (my cocker spaniel) is doing. I had called & spoken to one of your reps to find out what would be covered under the policy & he went over each step. When we did take her in to have surgery on her tumor, all went well & she had a recuperation period of 3 weeks. She is doing very well & is back to normal...we are just waiting for her hair to grow back where they had to shave her for surgery.
Was this comment helpful?
HelpfulNot Helpful

M
Maria c

5/21/2017
I would highly recommend Nationwide Pet insurance when you're searching for a pet insurance company. We have made several claims and always felt confident that we could count on Nationwide to come through.
Was this comment helpful?
HelpfulNot Helpful

Top Rated
Our Partner
  • No enrollment or administrative fees
  • Accidents, illnesses & emergency care
  • Most claims are processed within 2 days
  • Flexible premium & deductible options

 

READ FULL REVIEW >
VIEW RATES

Related to Pet Insurance

Top Articles
Suggested Comparisons