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Rentokil Central Pest Control Services Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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Founded in 1960, Rentokil ranks third in size among pest control services in North America. The company provides comprehensive pest control solutions to commercial customers, including insect, rodent, bird, and nuisance vegetation management. In the wake of COVID-19, Rentokil also offers commercial disinfection services to treat exposed properties or any business that wants to maintain a high level of safety. The company serves an international customer roster and has multiple headquarters worldwide.
 
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How is Rentokil Central rated?

Breakdown

3.5/5
Geographic Availability
4.0/5
Pest Treatment
4.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 4.2 / 5 (Excellent)

Rentokil is one of the largest and most respected companies in the pest control industry, ranking third in size in North America. It operates in more than 80 countries worldwide and has a 60-year track record behind it.

Rentokil provides service only to commercial customers and properties. The company treats all types of insects and can address the unique pest problems of your specific locations. Rentokil also manages rodent infestations and invasive bird issues. The company can also help you eradicate nuisance vegetation on your property

Rentokil also provides commercial disinfection services to help businesses safeguard their operations during COVID-19.

Rentokil Central Services

Key Facts

Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control
Full-Service Pest Control

Services by Type

Residential
0%
Commercial
100%

Services - 4.5 / 5

As one of the largest and most established pest control companies in the world, Rentokil is fully-equipped to help customers manage pretty much any pest problem you can name, covering both the commonplace to the rare ends of the pest spectrum. It stands apart from other companies by providing landscape-focused services. The company's inside-outside approach is beneficial because overgrown vegetation is sometimes a breeding ground for insects and rodents.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Birds
  • Wasps/Bees
  • Other Crawling Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
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Pest Control by Type

General Pest Control
80%
Termite Control
10%
Other Services
10%

Pest Treatment - 4 / 5

Rentokil is GreenPro-certified. That means they operate in keeping with higher environmental safety standards than many other companies.

In addition, Rentokil incorporates the principles of integrated pest management (IPM) in its treatment of pest problems. IPM emphasizes identifying and monitoring prest problems and setting appropriate action thresholds to control pests and minimizing the use of harmful pesticides. IPM is regarded as a best practice in the pest control industry.

Customer Service

Specifics

  • 24 Hour Assistance
  • Commercial Online Account Management

Customer Service & Guarantees - 4 / 5

Customers can reach Rentokil 24/7 via phone or by filling out an online form. The company also offers a mobile app to help customers manage the services they receive, scheduling, and other account matters.

There was no mention of guarantees on Rentokil's website. With many pest problems, repeat treatments are par for the course and maintenance is often required. Customers should expect this and it doesn't reflect poorly on a pest control company—often quite the opposite is true.

Reputation

Accreditations & Ratings

Accreditations
NPMA Quality Pro
NPMA Green Pro
BBB Rating
A+
Date Collected
0202-12-28

Company Size

2015 Revenues
$440
Number of Employees
4,500
Year Founded
1960

Reputation - 4.5 / 5

Rentokil is A+ rated by the Better Business Bureau. Since the company only serves commercial and not residential customers, it doesn't have a presence on Trustpilot.

Rentokil is both Green Pro- and Quality Pro-certified and has a reputation for innovation in the pest control industry.

Contact & Additional Information

Homepage URL
https://www.rentokil.com/us/
Company Phone
(866) 510-7876
Headquarters Address
1125 Berkshire Blvd Ste 150, Wyomissing, PA, 19610

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Customer Comments & Reviews

Loading Reviews ...
Wenday L
4/13/2023
No one likes having unwanted intruders in the home, but Lorella and Jesse from Rentokil made the extermination process easy and stress free as possible! I have elderly parents and knowing our home situation, a custom-made plan to treat our home was done with fantastic follow up calls and visits until we were pest free! Lorella and Jesse, I cannot say thank you enough!! 5 stars are not enough for the work and the support you gave. Above and beyond customer service!

Wenday L
4/12/2023
No one likes having unwanted intruders in the home, but Lorella and Jesse from Rentokil made the extermination process easy and stress free as possible! I have elderly parents and knowing our home situation, a custom-made plan to treat our home was done with fantastic follow up calls and visits until we were pest free! Lorella and Jesse, I cannot say thank you enough!! 5 stars are not enough for the work and the support you gave. Above and beyond customer service!

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Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.

 

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