Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
S
Susana P
7/18/2020
I was very happy to have met Mr Diaz. He was a respectful young man and listened with a caring attitude to my complaints. He went beyond his call of duty to remove nests inside the outdoor light fixtures on my porch. Amazing what was hiding there!! Thank you very much and may you continue hiring people with integrity like Mr Diaz!


K
keh04
7/18/2020
Ethan did a great job. Henry and I couldn't be more pleased. I would like to receive a packet outlining your services as outlined by David when we signed up. It was quite a bit of information to take in. If I remember correctly, there will be a follow up in 40 days?


C
CJ
7/18/2020
Zachary did an excellent job with the service. He was very knowledgeable about the service to be performed and made sure I understood everything prior to starting. He's also a very friendly gentleman; super easy to talk to. Thank you, Zachary : )


C
CJ
7/18/2020
Zachary did an excellent job with the service. He was very knowledgeable about the service to be performed and made sure I understood everything prior to starting. He's also a very friendly gentleman; super easy to talk to. Thank you, Zachary : )


R
Rhonda W
7/18/2020
Great job! Kind, courteous, and very informative. She deserves a bonus and the link for it is not working.


Lorraine R
7/18/2020
Anthony was very professional. He answered all my questions. He was thorough in his spraying for the little pests .


L
Larry G
7/18/2020
Arrived on time Practiced good social distancing (mask) Explained what he was going to do Completed procedure quickly


mr.rico1217
7/18/2020
Phenomenal performer. On time as always. Polite and easy to talk to. Does more than any other representative in his field. Please emulate to others below, next and above him. Promote ahead immediately, especially ahead of his peers.


Jessica S
7/18/2020
Our garage still has a wasp nest on it. I called and set up to have our home treated for voles. They are digging huge holes in our mulch where we have an electric fence for the dogs. It was supposed to be an additional $50 per service. I was told traps would be placed and serviced. I have yet to see any traps. The technicians are not trained enough in what they are treating. They keep treating for vole crickets (no additional charge) and not vole mammals. Lately, I have not been satisfied at all! This is the second technician to come out and not treat the voles.


joyd7669
7/18/2020
Nice work; got rid of the any spiders nests. And whatever else pests you could get.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control