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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
loanguy411
8/17/2020
Wyatt is very thorough and knowledgeable. Always takes time to make sure my questions are answered. A great asset to your team!


Klein B
8/17/2020
Great presentation and gave details of the work he would be performing.


pschn6155
8/17/2020
the employee did a good job you are lucky to have him working for you


jmoon901
8/17/2020
I’m very pleased with my tech today. He was very knowledgeable and helpful. Thank you.


J
Jim G
8/17/2020
Agent took care of everything and answers all of my questions. Great job.


K
K. T
8/17/2020
Technician Notes I inspected the following areas: exterior foundation, yard, eaves My findings after the inspection are: webs I removed webs from the following areas from the eves and around the home. I'm having my house painted today. It was power washed yesterday. What webs were removed from the eves and around the home? I have pictures to prove it. Your tech is lieing.


R
Reynda K
8/17/2020
Jeremy was great! Explained the process, was respectful of our properties as well as our time, and did a thorough job spraying. Also very friendly. We hope we get to work with him in the future.


scarpinomark
8/17/2020
They were supposed to knock down spider webs and any wasp nest they found along with the spraying but we still have webs and a couple nasty spider's under our front eves of the house..Not sure how they were missed..They sent another tech out2 days later and they missed them all again..No way we are paying for pest control when we are controlling them..


leiavanpatter
8/17/2020
Our technician was respectful, worked quickly and efficiently, getting all areas of concerns for our family’s safety and peace of mind.


o.bolton216
8/17/2020
The technician provided excellent service but I was unable to access the five dollar bonus link. it prompted me that access was denied and he deserves a five dollar bonus



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