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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,974 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19974 Customer Comments & Reviews

Loading Reviews ...
hick7381
3/17/2021
Chris was well spoken and polite. He listened to my previous pest concerns and addressed them. I was pleased with the amount of time he spent treating my yard. I’m satisfied with today’s service. Thank you.


Abe C
3/17/2021
Excellent service, technician was on time and very professional. Job was total and thorough!


C
Christine
3/17/2021
Ryan provided outstanding service. Courteous, efficient and professional. Thank you very much.


C
Christine
3/17/2021
Ryan provided outstanding service. I tried to link to the $5 bonus was the site “denied entry”. Ryan deserves a $15 bonus. Please add to my account and forward to him. Thank you. Christine Patronik-Holder and Tim Holder


Алина Г
3/17/2021
Did a great job, as always. Spraying everything and anything! Garage, shed, outside perimeter. Thank you


fmagnum3
3/17/2021
William J. did an excellent job and provided an informative report of services provided.


Julie J
3/17/2021
Jeremy was thoughtful, knowledgeable and helpful as he talked with me before he did our treatment. Very much appreciate him!


kemchho
3/17/2021
Steve is very courteous, pleasant, and very thorough. We would highly recommend him and Aptive Services.


B
Beth s
3/17/2021
I’m satisfied with my service today but I don’t know the name of the girl. She was very thorough. However, I would like the tech to stop back after she or he has completed my service to explain what was used and what kind of activity they have seen. Thank you, Beth Szczesniak


blmeese7
3/17/2021
Todd exhibited excellent communication prior to and after treatment. His care, concern, and respect for my property was A+.



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