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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
tonyrocky56
9/13/2020
Mike did a very good job around my house, he was also very polite and answered all my questions.

henryv101086
9/13/2020
Good and professional service Sales representative was very informative and made the experience easy. They arrived when they said they would and took good care of us.

J
Juanda W
9/13/2020
Professional and removed all spider webs around house. The technician gave a detailed report of findings and chemically treated appropriately. Thank you for caring for our property. John & Juanda Wilkie

davesilverglade
9/12/2020
Steven W. is a first-rate Aptive technician and a stand-up good guy. He was genuinely nice and proactive, inquiring about our current concerns. And he looked out for the safety of our whole house family and especially our puppy.

G
G S
9/12/2020
Liam did a great job both inside and outside. He was polite and thorough.

jdcoates45
9/12/2020
Technician informed me of what he would be servicing, was very friendly and left a detailed note of everything he did. Especially keeping the spiders and the other critters at bay. I appreciate his work.

Bob S
9/12/2020
The tech was extremely cordial and very throughout in taking on the task of having wasps around the pool area. He treated the bush that I noticed the wasps going to and from and also located the wasps next within. Thank you for your excellent service and support.

Steve R
9/12/2020
We thought he would knock down all the webs on the outside of the house. There were several around the windows when he left.

G
Godfrey G
9/12/2020
This tech. Was very customer friendly his service was exceptional he deserves to be compensated accordingly great job

D
Dylan
9/12/2020
We weren’t home, but from the security cameras he did a very good job. Thank you!

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  • Residential and commercial pest control 
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