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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
B
basar s
10/2/2020
Please make sure to come back , we couldnt do the inside of the house

jps89232
10/2/2020
The man was really very nice! He did all we asked for! One very important issue, do not sign as you can not cancel without a penalty! Will not use again!

H
Heather
10/2/2020
On time, friendly, masked 😊 he found the culprits and took care of them all!

Tracey C
10/2/2020
She was kind helpful and did her job right would like to have her as a permanent

bopaboetal
10/2/2020
The tech that arrived was timely and courteous, and did an exceptional job! I would like to request her to be assigned to my account if possible. I had spiders appear after the first application and the first quarterly, and she did a much more thorough job than the last tech. So far, I am very satisfied with your service, and appreciate you making it right when things happen.

K
kathy.royer01
10/2/2020
Horace left the card in a great spot so I knew he had been here. Thank you for your prompt and friendly service.

Anthony W
10/2/2020
Very informative. The guys always do a great job insuring that I understand all methods and procedures. I honestly see a huge difference. This time of year I'm usually fighting ants coming into the house. This year not ONE.

S
steve a
10/2/2020
Gerid stopped at the door and let us know the work was being done.

D
Dylan M
10/2/2020
Amazing Tech. Very knowledgeable and friendly! He made sure that we were completely satisfied with the service.

Jack F
10/2/2020
Max is professional, polite, knowledgeable. A pleasure to deal with. Thanks Max. A wonderful young man!! Jack Fitch

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  • Residential and commercial pest control 
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