Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
Macie M
10/3/2020
Tony was great! He worked with my schedule and was quick and efficient!!!!


dassougata
10/3/2020
All good. The technician did a good job outside my home. Thanks.


H
Hermese L
10/3/2020
I was told that the technician would always let me know when I was being serviced. I did not receive a notice prior to or during this visit. I would have liked for the technician to service the inside.


lisaschoening
10/3/2020
Arnelle was very polite, professional and helpful. He completed the pest treatment both outside and inside our home. Thanks, Arnelle!


H
Hylde M
10/3/2020
I really appreciated the service done today by the technician I recommend Aptive Pest Control


jermanyon77
10/3/2020
Didn't have silverfish bait even tho I called an requested inside service for ants roaches silverfish.


J
J G
10/3/2020
Dajon, performed a thorough pest inspection, with specific attention to mice/rodent screening. He was very affable, as well as very respectful of my home. He explained his procedures, as he & his trainee, conducted the pest screening/inspection. His detailed notes, were particularly helpful; as we are in the process, of selling, our home. If I could, I would request him for future service.


kimmybean22
10/3/2020
Well I asked to have my yard treated for fire ants since I had been bitten 3 times in two weeks and all I Did was water flowers. I had also asked them to come inside since they had only been in once. But that didn’t happen. He said he didn’t have a mask to come inside then he told me we would put in notes to have someone come today. Guess what, that never happened either! Not happy with your company at all and we just started you guys. So, you know what that means. I may be canceling my service with you and it better be at no cost to me since your not following your end of the contract service agreement.


L
Lawrence W
10/3/2020
On time and was very efficient. He made certain my needs were met.


dryan5566777
10/3/2020
He did a good and detail job. very recommend this technician



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control