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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
samubr1
10/23/2020
Great professional service. Very informative relative to the treatment and product.


mcbblake74
10/23/2020
Kathryn was very courteous and she thoroughly explained what she was going to do, ensuring if I had any concerns to be addressed.


J
Jen
10/23/2020
Adrian called beforehand to let me know he was on his way. I appreciated the heads up. He asked if there was anything specific I wanted him to work on. I pointed out a few places to spray extra for spiders. He took care of the inside areas and did extra treatments in the garages and set gummy traps to catch the spiders before they enter the house. I showed him a nest I found and I didn’t know what it was. He explained to me about the mud dauber nests and we knocked those down. He was professional, courteous, and extremely thorough. I thought he was done and then I saw him walking around the yard for a while. I went out there and he had knocked down for hornets nest that he found on our ro...Read More


defalco733
10/23/2020
Don't have a name, but technician that serviced us was very professional, courteous and thorough.


Kathy D
10/23/2020
I forgot to mention our technician, Brian. All the technicians have been excellent, however, Brian who serviced us today was the very best one! Brian, actually, went above and beyond and got on his knees to reach a few areas with his wand. Thank you Brian for giving us great service!


marnoldaos
10/23/2020
Kathryn was very professional and courteous. She was very thorough and helpful. She is a complement to your company.


A
Alicia G
10/23/2020
Fontaine Foster serviced my house today and as far as I can tell he was very thorough. We will see in the next 20-40 days how well it worked. They were very proficient and on time. Just hope we stop seeing the rodents in our house as they were getting into all our food and even our medications. I was finding feces in my bed so I really hope this is worth the money. I'm desperate for help and Terminex did NOTHING to even get it under control.


K
Kathy
10/23/2020
He was professional, had great suggestions, and one of the best technicians I've had from a pest service.


cynthiatapp62
10/23/2020
Very professional,respectful, and kind technician. The schedule is somehow off as I was not due for a 3 month for another month and a half.....but this young man went ahead and sprayed as I had asked because of spiders, stink bugs etc. that I had been seeing. Thank you so much for fantastic service!


Bonnie B
10/23/2020
Christian was super nice, he alerted me that he was here, and when he was finished he also let me know. I saw him taking his time to ensure a good job. I wish he was my tech all the time. Great job!



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