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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
C
C. J
12/3/2020
Very personable and doing his work !! Happy to have him on the property.


C
Celina
12/3/2020
Highly recommended. The technician was very professional and dedicated. He did the treatment inside and outside the house.


oceanne.mccrory
12/3/2020
put bait in mouse traps that were not there from prior visit. learned a lot from richard.


D
Derrick
12/3/2020
Gabriel was punctual and text before arriving. He treated all areas and additional areas at my request. He address any concerns we had. He maintain a professional attitude at all times. He is a excellent Technician! Thanks for sending him.


365gabriel
12/3/2020
Súper great service from Tech. He was prompt and did a great job!


lidawhit
12/3/2020
Alex was very professional and did a great job and made sure to answer any questions if I had some


Mark T
12/3/2020
Christopher Williams is always polite and does his work unobtrusively. He does a great job!


A
Anita R
12/3/2020
Joseph Amara; when he called, we were asked if it was okay for him to come, when he would be here, and he was on time. Very personable when we met. Asked if we were having any problems, I told him the problem, answered my questions with detail, then asked me if I understood, which was very nice. If I did not understand, he repeated the answer in a different way untill I did. Between Joseph, Joe and I, oh I can not forget Emma our cat we will get rid of these mice. The Covid 19 restrictions were followed and us as mature adults thank Joseph and Aptive for that. Thank you for giving us the chance to share our experience with you.


S
suzanne b
12/3/2020
He arrived a lot earlier than expected as I was told he would be here at 3:30. It worked out better for me that he was early too. So no complaints on that. He kindly said he could come back at 3:30 but this worked out much better for me. Plus, he did a great job and explained every thing to me. I was quite pleased with he service. No complaints on my end, just happy that it is done again. One thing that does concern me tho is that 4 of the feeding traps were totally cleaned out by the little critters, and my gut feeling is that they will be cleaned out again before too long and I should probably should have someone come out and check those traps again before too awfully long. Any ...Read More


A
Anita R
12/3/2020
Joseph Amara; when he called, we were asked if it was okay for him to come, when he would be here, and he was on time. Very personable when we met. Asked if we were having any problems, I told him the problem, answered my questions with detail, then asked me if I understood, which was very nice. If I did not understand, he repeated the answer in a different way untill I did. Between Joseph, Joe and I, oh I can not forget Emma our cat we will get rid of these mice. The Covid 19 restrictions were followed and us as mature adults thank Joseph and Aptive for that. Thank you for giving us the chance to share our experience with you.



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