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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
S
stacey f
10/10/2019
Mike was EXCELLENT! He was professional, knowledgeable and a fabulous technician. I would highly recommend him and hope he is the person who continues to service my home. Thank you Mike!

jazzchemistry
10/10/2019
Christopher Sulayao was amazing! I will request him moving forward -

R
Rino6ronte
10/10/2019
Great job thank you We are very happy with you service

ellen.brothers
10/10/2019
Michael did a great job; quick, professional, and let me know what he found. Thanks, Michael.

Ann C
10/10/2019
Erin did a very thorough job inside the house after seeing those pesky sugar ants, again! He was friendly and courteous.

denahennlein
10/10/2019
We are so pleased with the results! No ants in our home this year!! YAY! As soon as we started seeing a few spider webs it was time for another treatment. Mulbah Gayflor, our specialist, did a fantastic job! He always goes above the call of duty to address any areas we may have concerns about. Dena H.

J
Joanne F
10/10/2019
First of all, someone's to call to assure I am home when the technician comes to provide this service. how many times do I need to say this? I am going to pay for this service this time but not again if I am not home when this service is completed. Also my husband said to me this morning, not knowing the service had been done. "Isn't it wonderful walking into spider webs each morning?" That again tells me this service isn't working.

ctcopier0
10/10/2019
Mike is always very detailed and complete in his service. Also very knowledgeable about his products,

wrs9534
10/10/2019
"Technician" was here for approximately 8 minutes and actually treated around my home for maybe 6 of those. He did not perform all the tasks that should be done like knocking down spider webs. A hundred bucks for a half-assed job. I will be looking for a new post control company. Steve Walriven

Brandee S
10/10/2019
Technician did a great job! Thanks for your service. See you next time!

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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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