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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
B
Bet H
11/7/2019
Leo Murillo did a fabulous job yesterday. I don’t currently have any problems but he dusted off the eaves around the whole w House and waited patiently while I found my gate key which I had misplaced

Ivelina N
11/7/2019
I am very happy with the Aptive Pest Control Service on 11/6. The technician Patrick Keller is a very nice person, very patient . He helped me with my concern explaining all the details and options about it. Awesome job! Thank you, Patrick!

Barb H
11/7/2019
Jason was very knowledgeable and helpful. We have not been pleased with the service thus far but he brought new knowledge which we hope give us some solutions to our pest problems

Claudia C
11/7/2019
Gabriel is the first one that grave me stickerts to ths spaiders tha I have inside of my house. It is pendig the service outside because it is raining.

camillebaptiste
11/7/2019
I love the way he services my home, deals with my pet and communicates his arrival/service times. Can I have him assigned to my account.

K
Kermett
11/7/2019
I am the home owner I never signed up for this company to do anything and yet they keep coming back I have called time and time again. I’m done I’m going to the police to keep them off my property and a letter of intent from my attorney I want this company out of my life!!!

P
Peter
11/7/2019
Very good technician.. he did am exceptional job. He was very nice and very thorough. Thank you

G
Gary
11/6/2019
Very helpful in answering questions. Prompt in arriving on time. Dressed professionally

nesroemad
11/6/2019
ROBERT WAS VERY HELPFULL AND PROFESSIONAL HE ANSWERED ALL OUR QUESTIONS EXPLAINED THE PROCESS TO US

E
Edna M
11/6/2019
Tony was very polite. He also told me to keep my dogs inside for at least 30 minutes after servicing the property. I hadn't heard that before.

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  • Residential & Commercial Pest Control
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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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