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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
glenn2ns
11/13/2019
Friendly, Fast,and professional service by the technician .Thomas also inspected all the areas around the house and yard.


knanuk72
11/13/2019
Jeff was great. I always like when a tech appreciates when the homeowner moves furniture so the tech can properly do their job. Great tech!


C
cliff
11/13/2019
technician only did outside job. we were home obvious by 3 cars in drive way. nothing was done inside of house which was expected as critters are looking was a new home as it gets colder outside.


Lana F
11/13/2019
Steve Lampton was my technician today at 412 Hill Ave. and he did a great job. He checked with me to let me know the treatment he would be doing today and asked if I needed him to check anything in the house for example mice, etc. He was very respectful and and I would love to have him be my technician on a regular basis. He was very professional. Thank you.


Lynda C
11/13/2019
Fast efficient service technician was very respectful and understanding about the dogs.


lauramaria.paramo
11/13/2019
The best service ever.... He was very helpful and considered. He was very professional and answered all my questions


E
Elita
11/13/2019
Appointment honoured as scheduled. Did inside treatment as requested. Very polite, excellent customer service! Thank you.


B
Barbara E
11/13/2019
Very informative, and answered my questions. He did a great job inside and outside.


J
Joyce m
11/13/2019
Adam was here today to take care of our ant problem. He was very thorough and explained everything to me and answered all my questions. Would recommend Adam to all. Did a very good job.


arslan.n
11/13/2019
The technician was very good and extremely thorough. Did everything that we requested and went above and beyond to provide superb service! THANK YOU! You make Aptive Pest Control a great company!



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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.