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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
S
Shane T
11/21/2019
Pedro was very knowledgeable about the products used and services being performed. He explained in great detail about things he noticed on my home and what exactly he was doing. I appreciated how enthusiastic he was about his job and the professionalism he displayed. In my eyes he is an invaluable member of the Aptive team! I would be very pleased if he could perform all future services for me!

Kaidi Z
11/21/2019
Thank you for coming to our house 3 times to clear the job! we appreciate it

Jim F
11/21/2019
Quinton did an excellent job. He completed what I asked of him and he was very pleasant and professional

Tiffany L
11/21/2019
Mr. Daniel Paz was fantastic. He was very knowledgeable, professional and efficient. If we can request to have him service our home each time that would be amazing.

C
Connie
11/21/2019
Chris was very polite and knowledgeable. At first, since it had been raining, we were worried that it wouldn't be feasible to have him spray but he worked around the situation with ease. Appreciate his kindness and knowledge. Thank you

D
dennis.farney
11/21/2019
David was very thorough, knowledgeable, cordial and nice and answered all questions I asked of him pertaining to my critter problem.

S
Shelley W
11/21/2019
Alex was extremely helpful regarding acknowledgment of payment. He was very professional. I would like to have Alex each time my quarterly service is due. Please add his name to my account.

kristasmith710
11/21/2019
Damon, our technician today was super nice!! He was great with my son & my dog and thoroughly explained what how he treated the perimeter of our home.

watsonrgy
11/21/2019
Jose always does a great job. He sprayed the outside, garage, and back porch. Friendly, professional, and knows what to do!

Pat P
11/21/2019
Knocked at fort door. Ask if there were any special concerns or if I needed anything done other than the service. After he was done he explained what he had done.

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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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