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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
sassu78
12/11/2019
Wonderful, friendly person! Service was efficient and fast! Would give more stars if possible!


kingdom.1130
12/11/2019
Very friendly, respectful, informative. Did a great detailed job. Took pride in his job.


S
Samuel
12/11/2019
Please send Stetson to our house for future treatments, he did a good job explaining everything and working with us.


C
Cindy L
12/11/2019
Louis was kind, and polite, and efficient! You are lucky to have him.


homayoon.khanlou
12/11/2019
He was very thorough. very nice to work with and very nice attitude


drgarcia2002
12/11/2019
Very polite and attentive to our needs. Did a thorough service.


B
Brian B
12/11/2019
Technician Jimmie Cowan showed great professional and understanding of my needs. He is one of the reasons I stay committed to Aptive. Thanks


Richard F
12/11/2019
Sorry,but no one from Aptive was at my home, I did see one of your vehicles a block away from my home at the time services were supposedly performed.. My security camera verified that no one was here.


J
Joe
12/10/2019
Tyrone F. did a good and through job and asked if we needed any extra attention. Was very pleased with his service.


D
DeDe R
12/10/2019
My tech Josiah was awesome! He called to let me know he was 30 minutes away which I really appreciated because I work and it gives me time to get to the house. He was very professional, courteous and took care of everything I needed done. I asked him if he had a business card because my neighbors are interested in hiring an exterminator. He was more than willing to help them so I am definitely going to recommend Josiah and have them call him. Thanks Josiah!



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