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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Eva A
12/24/2019
I will give you only one star, this is the first time didn't ring the door bell I didn't noticed that went to give service I need them to go inside the garage, also this is the first time that I didn't get a notification of coming I didn't like this last service thank you

L
Liberato D
12/24/2019
Very friendly and knowledgeable. Sorry our house was a little messy but your technician didn’t mind moving some small boxes so he could spray along the walls.

S
Sabriya A
12/24/2019
I HAVE REPEATEDLY REQUESTED TO BE HOME BEFORE A TECHNICIAN COMES TO MY HOME FOR TREATMENT. THIS HAS NOT BEEN HONORED. I REQUEST A RE-SERVICE AND A CALL BACK!

J
Julia P
12/24/2019
Christian was very knowledgeable and professional and he gave outstanding service. I look forward for Christian to be the tecnition for my home in the future. Regardsn Julia Pollard

J
Jamie
12/23/2019
Cory Castro was an amazing technician. Very thorough, polite, accommodating and patient. He's been my favorite technician so far!

D
David A
12/23/2019
Answered my questions and took the time to explain it, and I appreciate that attention.

carolyn.venable
12/23/2019
Our technician was very polite and very courteous and eager to please.

M
Mary D
12/23/2019
The technician (M. Gaytfor) arrived on time for the appointment and was polite and did a thorough and quick job.

R
Robert W
12/23/2019
Did a good job, was friendly and proud of the Aptive product and service.

mpetchie2244
12/23/2019
Very personable--Jason was accomodating to the requests asked of him. Good job!

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$150 off Pest Control In Your Neighborhood

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  • Residential and commercial pest control 
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