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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
J
Julie N
4/9/2020
Brandon thoroughly addressed all of the exterior on this Thursday, April 9.


V
Vicki C
4/9/2020
Josh did the service to our residence quite well and Iam happy with it !He performed in a professional manner and talked in a nice way. Thanks to him.


M
Mark A
4/9/2020
On time, professional and does great job...can't ask for any more. Well Done.


M
Mary J
4/9/2020
Technician was very professional, let me know that she was on the premises and prepared to do her job. She was very deliberate about making sure she covered the entire premises, even asking for help wuth a difficult gate latch. This ensured she was able to do her job completely and efficiently.


Joshua D
4/9/2020
Friendly and efficient. The best technician that has come out so far.


Maria I
4/9/2020
He call to let us know that he was starting the work, and he took all the spider webs out. Great Job!


urmdog16
4/9/2020
Jeremiah was applying the sprays as I was leaving for a bike ride. I had the garage door up to get my bike out on the street. As he sprayed the other garage door near the ground, I asked him if he wanted me to temporarily close the garage door that was open. His response: "It really doesn't matter to me". I think this is very odd. Wouldn't the complete job include application to each garage door in the same way. He is the one spraying toxic chemicals around my house. If his methods or interest in accuracy and detail is not on his mind then maybe he shouldn't be the one spraying these chemicals around my house, my dog and my family.


strad30
4/9/2020
Corey is friendly, knowledgeable, and very helpful. I feel we are in good hands with our technician.


D
Dennis T
4/9/2020
Marvin was awesome. He was on time and worked very quickly and professionally.


regeniuch
4/9/2020
Erin did a great job. He called ahead, geared up in PPE’s and did the treatment quickly and completely. Great service as always. It’s so nice not to be bothered by ants anymore.



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