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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
ynerisrealty
4/15/2020
Very Attentive to details. Treated all main concern areas. Please send same tech for next treating

Jeannie R
4/15/2020
Carlos Guzman did an excellent job today servicing our house. Keep up the good work. Thank you

bcraig.pharmd
4/15/2020
We are very pleased with the service or our technician. He was thorough and efficient in completing the treatment. Thank you!

shawna400
4/15/2020
I had service done today and somehow insecticide was spilled all over the road in the front of my home and feel someone should come clean it up since the chemicals can wash into the drains. A retired police officer saw this and told me it was a federal offense. He also stated that he saw Skye at two other homes nearby skip their treatment.

Bea F
4/15/2020
Quick and efficient service. Staff member was friendly and informative. Thanks

S
stanley J
4/15/2020
i asked Kaleb to treat a spot in our yard that wasn't normally treated. i had noticed some ant activity and Kaleb took care of the area and then some. I appreciate Him going above and beyond. Stan in Hillsboro Or.

L
Lynn Q
4/15/2020
Our technician was great! Because of coronavirus he made sure to have a mask and gloves on... Very friendly and super helpful/informative to help with our ant problem! He was great!

Jeffrey L
4/15/2020
Monty Benjamin did a great job. He explained what he was doing to help get rid of my Carpenter Bees and how to keep them away.

Isaac G
4/15/2020
Very friendly, knowledgeable and professional! He explained everything very well! He did a good job.

Carol H
4/15/2020
Since we dropped our previous pest control service and went with Aptive last spring we couldn't be happier. We have had no issues of any kind and never once had to request them to come back. Russell James is our technician and always does a great job. He is very thorough with his service and I am very pleased. So glad we went with Aptive...it truly may be the best pest control company in Georgia. Thank you Russell and thank you Aptive.

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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