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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
kvreed50
5/1/2020
Mulbah Gayslor is always very through and does an excellent job. He is the reason that we stay with Aptive. In the future I would request that he would be the tech to service our home. Thank you, Kevin Reed


kimberlykolpack
5/1/2020
My husband was here for this appointment and wanted me to leave a review. He was very impressed with Benjamin. He asked that he be the one to come anytime we need someone.


C
Candise C
5/1/2020
Jared Tefft did a wonderful job of explaining their remedy for getting rid of the sugar ants invading my kitchen. He showed all the places they were entering which we had missed. Great company! Aptive came the day after I called. C. Cole


pete.a.meeks
5/1/2020
Tyree rocks. Its good to see the same tech(s) rather than someone different every time, especially someone as helpful and professional as Tyree. And he left me some silverfish traps.


Mike K
5/1/2020
Zach Hayden did a great and thorough job. He does more than just spray. He looks for and addresses issues


E
Elizabeth M
5/1/2020
Christopher McCarty was thorough and professional in his greeting and explanation of our first service. I wish we could designate the same technician each time, because I felt he was someone that I could trust.


aquiroz49
5/1/2020
The tech was nice and told my wife he did a thorough service but when i gothome i saw 4 wasp nests with wasps on them... now i got to 5 more days to get "reservesed"


Betty S
5/1/2020
JASON WAS VERY COURTEOUS AND EFFICIENT. HE PERFORMED THE SERVICES IN AN APPROPRIATE TIME.


Esther G
4/30/2020
L. Murillo introduced himself and I saw that he inspected before spraying and was very thorough in spraying. So I am pleased that he was very professional doing his job.


jlyndonhughes
4/30/2020
Please know that Grant did a PHENOMENAL JOB. I love Aptive, but Grant was the best we’ve had yet. Bravo.



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