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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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Dave F
6/12/2020
Our technician, Que, was very professional and very informative. He told me about all the products he would use and he walked around our property with great attention. He offered ideas as to his approach and he was complete and thorough. He was a great reflection on your company. Dave Falkner

J
James W
6/12/2020
Didn’t knock down all dirt dobber nests around columns and at least first floor.

E
Emily S
6/12/2020
Tammy is the kindest and most amazing person ever! She went over, above, and beyond to help my kids corner the guinea pig in our bush so she could perform our pest control service. It was totally epic! She was very knowledgeable and helpful with our ant problem as well. We are incredibly pleased and grateful!

J
Jacki H
6/12/2020
Technicians were courteous and professional and were knowledgeable about the products they were applying.

Sarah A
6/12/2020
Aptive is amazing! Professional and courteous! We have had the same technician for over a year and it’s nice to see a friendly face!!

jcstiburon
6/12/2020
Thank you to our service technician America who was very professional and listened to my concerns on the sudden ant out break on our property. He did as I requested and hopefully no more ants!! Great company ! Great service!

veromgar3
6/12/2020
I guess he did ok. I opened the door for him and mentioned I'd be working upstairs. He never said anything about leaving or doing the inside of the house. Not till 30 minutes later did I go downstairs and my front door was unlocked and his vehicle was gone. 😳 I live alone and a bit paranoid. I wish he would have had the courtesy to say something. I hope to get better service next time. I've been a customer for years with this company and I just signed back up.

J
Jlboone519
6/12/2020
We are still getting a lot of spiders and roaches, both inside and outside.

wesarnold86
6/12/2020
On time and very respectful. Explained everything very well and was very quick about the job. I will be asking for the same technician form now on.

R
Ronald G
6/11/2020
Trenton took care of all my concerns. He was courteous and professional. He arrived as scheduled.

Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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