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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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Ed h
6/15/2020
The gentleman that treated my home today was really respectful and acted professional ,I would really recommend him personally to my Nighbors,I’m giving the company high five for such a good job preformed by knowledgeable technicians.

jason
6/15/2020
To put it simply, Brandon is why we have been using Aptive for 3 years now. Knowledgable, thorough, friendly, and helpful. He is the best and the fact that he is a part of Aptive makes it the only choice for our Pest Control. We live by a pond, so spiders and other crawlers are a give-in, but he was able to clean the entire house and effectively treat all needed areas and we don't have situations where we come across these pests in or around our home. My two year old thinks he's great too!

C
Charles
6/15/2020
Nice polite professional young man who did a great job and explained what he was doing

F
Frank N
6/15/2020
Christian did a good job .He explained what he would be doing and worked steadily to complete the task .

billcarlisleaz
6/15/2020
Took the time to make sure I was happy with his service. Great job.

C
Cheyenne K
6/15/2020
Hi, Very pleased with company thus far. Andy Garcia was professional and informative. Thank you!

L
Laura B
6/15/2020
Friendly and helpful service. Professional. Called with estimate for arrival. thank you!!

J
James
6/15/2020
I think Matt should get the $5 .mention in this email .But I'm in Pittsburgh and there is nothing on that page .

J
Jennifer B
6/15/2020
Rodriquez is a Wonderful Technichian. Very informative and did a fantastic job. If he could be my Technician from here forward I would be honored. He called to tell me when he was on his way, when he showed up and even was very polite leaving. I'm 8 months pregnant and he made sure that the safety of my baby was his main priority and ensured I was safely out of harms way before spraying. I can't speak more highly of this deserving individual.

Iris Y
6/15/2020
The Technician was knowledgeable, professional, and thorough. Very nice and friendly service.

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