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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
jt13141947
3/3/2021
Thorough and respectable completion of the service . Great feedback and access to interactive tools

misinkim6610
3/3/2021
He worked very meticulously. And he sent me all the pictures by email. No one has ever done this before. He was great job. 👍

larryjhorne
3/3/2021
The service was all good. One thing, I think we should mention. Following completion of said service, the technician called (from our drive to tell my wife he was on his way to our house to do the service. She said to him that the service had already been done and the van was (in fact) still in front of our house. He sounded confused and said he would check on that and get back. FYI: at that time she did not know who from your company was calling. Next he called back again from the same phone # with the same statement that he was on the way. At that point the van remained in front of our house. My wife then put it together that It was Beau calling and explained again his mista...Read More

Ana C
3/3/2021
Devon was very detailed in his work and courteous. He sprayed both inside and outside my house, cleaned the spider webs, and was trustworthy.

A
Allyson M
3/3/2021
Jeremy was punctual and maintains excellent service performance! Thank you Jeremy - look forward to working with you on future visits!

L
L. C
3/3/2021
The technician was very knowledgeable and personable. He was accommodating to my requests and offered suggestions to get rid of pests. He was courteous and went above and beyond by informing me about follow up service options.

sandra.riley.wilson
3/3/2021
Eusebio Álvarez did a great job. Polite, explained procedure and brushed off cobwebs

mike.muhm
3/3/2021
He answered all my questions and was very pleasant to work with.

H
Holly U
3/3/2021
I think Krissy is knowledgeable and very nice when she come to do service.

Kathleen M
3/3/2021
Wyatt Visk did an excellent job! He was very courteous and Professional!!

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$150 off Pest Control In Your Neighborhood

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  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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