Amazon Pest Control Review

Amazon is an e-commerce platform that provides a vast selection of consumer goods and services. Founded in 1994, Amazon’s reach has expanded in recent years to include homeowner service offerings, including pest control. Rather than directly providing pest control services, Amazon is an aggregator of service offerers, which are customized based on the user’s location. Using Amazon’s “Hire a Pest Control Specialist” program allows filtration by project type, variant of pest, location within the home, size of the problem area, and timing.

Rating: 8.1 / 10 (Excellent)
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How is Amazon rated?

Breakdown

9/10
Services
9/10
Pest Treatment
7/10
Customer Service
7/10
Reputation

Overall Rating: 8.1 / 10 (Excellent)

Amazon's foray into pest control services scores well with us because, as an aggregator, they are able to match customers up with the best pest control service to fit their needs in a neutral fashion. Combine this with the platform's legendary ease of use, customer service, and happiness guarantee and you get a solid choice for your pest elimination needs.

Amazon Services

Key Facts

Company Type
3rd Party Marketplace
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control

Services - 9 / 10

Because Amazon can connect you with pest control plans from all the best regional or national providers, they are able to get you any service that suits your needs. What's more, as a third-party Amazon offers a Happiness Guarantee. If you are not satisfied with service the company will either make it right or get you a full refund. This feature sets Amazon ahead of the pack when it comes to customer service. The company can connect you with residential or commercial providers. Information required includes type of pest, type of work, location of pests, and size of area infested.

Pest Treatment

Pests Covered

Termites
Bed Bugs
Ants
Spiders
Cockroaches
Beetles
Rodents
Bats
Birds
Wasps/Bees
Other Crawling Insects
Other Flying Insects
Scorpions
Millipedes/Centipedes
Ticks
Fleas
Mosquitoes
Other wildlife
Display Less
13 More
Canine Bed Bug Detection
No

Pest Treatment - 9 / 10

Amazon offers better than average options when it comes to types of pests. As the company can connect you with all manner of national and regional providers, all pest combinations are covered. Additionally, Amazon can use your location to select a technician closely who is more familiar with the specific types of pests to your area. Amazon's pest control specialists can handle termites, bed bugs, ants, spiders, cockroaches, beetles, rodents, wasps, bees. wildlife, etc.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service
Commercial Response Time
24 hours

Customer Service - 7 / 10

Amazon ensures all their pest control technicians are background-checked, insured, and licensed. The company guarantees to get you a free estimate from top providers in your area within 1 business day, which is a useful service most other providers don't offer.

Reputation

Accreditations & Ratings

Trust Pilot Rating
7.5 out of 10
BBB Rating
A+
Date Collected
2017-08-17

Company Size

Year Founded
2011

Reputation - 7.2 / 10

Amazon is noted and recognized worldwide for their unique focus on customer service, their famous happiness guarantee, and their user-friendly platform. Their pest control services are no different, as Amazon ensures the highest quality service from well-trained technicians. They enjoy an excellent reputation in the pest control industry, as they only partner with consummate professionals, after performing a six-point background check and ensuring they have all the necessary accreditations.

Contact & Additional Information

Homepage URL
Headquarters Address
410 Terry Ave, North Seattle, WA, 98109
Mailing Address
PO Box 90760, Henderson, NV, 89009
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