Amazon Pest Control Review

#8 in Pest Control

Amazon is an e-commerce platform that provides a vast selection of consumer goods and services. The virtual platform specializes in retail, operations, and e-commerce which offer customers a convenient browsing and shopping experience.

 

Company Profile

BBB Ratings  

A+

Age of Company  

22

States Served  

50

Residential Pest Control  

Yes  

Commercial Pest Control  

Yes  

 

Types of Services

Amazon provides customers the convenience to hire a professional pest control specialist online by just simply filling up their form and describing the type of pest problem they want to solve. The online platform matches customers to a suitable professional and allows them to select the service provider they prefer. Their chosen pest control service provider gives them free on-site estimation within 1 business day. Services may vary depending on the description provided by the client.

                                                                                                                                                                                         

Emergency Services  

Varies

One-Time Treatment Available  

Varies

Annual Pest Plan  

Yes

Preventive Services  

Yes

 

Types of Pests

Amazon allows consumers to select the type of pest that they want to terminate on their request. Other types of pests may fall into their “Other Pest Control” category if customers cannot find the pest that they want to deal with.

Termites  

Yes  

Ants  

Yes  

Spiders  

Yes  

Cockroaches and Beetles  

Yes  

Biting and Stinging Insect  

Yes  

Rodents  

Yes  

Wildlife  

Yes

Others  

Varies

 

Customer Support

Once a service provider has reviewed a customer’s application, an email will be sent to the client that includes the price of the service that they would like to avail. All services offered by Amazon’s pest control specialists are backed by the online platform’s Happiness Guarantee. The professionals that Amazon provides meets their on-going performance target which includes quality, ratings, and responsiveness. Amazon also has a policy where they give a refund for every customer that has not been satisfied with the service they’ve received.

Response Time  

Within 1 business day  

Guaranteed Return Service  

Yes  

FAQs  

Yes  

24 Hour Assistance

No

Online Account Management  

Yes

 

Eco-Friendliness

Amazon offers eco-friendly pest control specialists to give service to environmental conscious individuals. Consumers can choose the type of service provider they would like and add it on the description in their application.

Flexible Pest Control Programs  

Yes

Traditional Pest Control Companies  

Yes  

Green Pest Control Companies  

Yes

 

Plan Details

Amazon gives refund to unsatisfied customers to provide them the satisfaction that they want other than the company’s Happiness Guarantee. Seasonal and Long Term contracts depend on the specialist chosen by the client as well as installation fees and warranties.

Installation Fees  

Varies

One-Time service cost  

Yes  

Contract Required  

No  

Cancellation Policy  

Yes

Seasonal or Long Term Contracts  

Varies

Privacy Policy  

Yes

Warranty  

Depends on the chosen pest control specialist

Instant Quote  

None

Pest Control at Amazon

Amazon is a great platform for hiring professional pest control specialists near your area. Aside from their Happiness Guarantee, the e-commerce site ensures customers of the quality of service they provide by only inviting professionals with a strong track of record of quality service.   

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