One World Van Lines Moving Company Review


Rating: 8 / 10 (Very good)
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Headquartered in Texas, One World Van Lines is a family operated, fully licensed and bonded moving company that has been in operation for 15 years. The company can accommodate moves with Texas, or moves from Texas to anywhere in the country. One World Van Lines's business is over 50% repeat customers and referrals, so they consequently have an excellent reputation for service.

How is One World Van Lines rated?

Breakdown

8/10
Services
9/10
Reputation
7/10
Fleet

Overall Rating: 8 / 10 (Very good)

One World Van Lines may not have the size and corporate presence of some of the major carriers on our list, but their reputation for thoroughness and customer service holds them in good stead. Customer sentiment across multiple review websites is universally positive. Indeed much of the company's business comes from referrals. One World offers all the standard features you would expect of a larger moving company, but also provides the personal touch of neighborhood business. If you are moving within Texas, or anywhere else in the US for that matter, One World Van Lines is a solid pick.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Quote Options
Online
Phone

Services - 8 / 10

One World Van Lines offers standard moving services, including packing/unpacking, and affordable storage options. The company can accommodate residential, corporate, and military moves anywhere in the country. One World is also registered with and has an "active" TxDMV certificate number. This means they are fully transparent and compliant with the organization. The company's quote process is also easier than most. Prospective customers need only supply their personal information and move date. The company is also available 7 days a week for customer support.

Reputation

2017 Complaints
3
2016 Complaints
0
BBB Rating
F
Number of BBB Positive Reviews
9
Number of BBB Negative Reviews
2
Date Collected
2018-02-08

Reputation - 9 / 10

Although One World Van Lines holds an F grade with the BBB, this is perplexing because they have a majority of positive reviews. It seems the grade reflects the fact the company did not respond to 2 complaints. Additionally, the majority of user reviews trend to positive across Google, Facebook, Movers, and Thumbtack. Customers routinely cite their efficiency, friendliness, care with packing items, and ability to be flexible and accommodate last minute moves. One World Van Lines prioritizes customer service and is especially sensitive to the stressful nature of moving itself.

Fleet Details

Fleet Size
3
Number of Trailers
3
Number of Tractors
5
Department of Transportation License Number
2388619
MC License Number
820945

Fleet - 7 / 10

One World Van Lines is fully licensed, bonded, and insured. The company has more than 15 years experience with moves in the Austin area, throughout Texas, and across the entire country. According to the Department of Transportation, One World has a relatively small fleet of trucks when compared to some of the other major carriers. This, however, has not seemed to impact customer opinion. The company is a family operated, community-based business that caters to individual customers and provides a level of personalized service many of the major, nationwide moving companies cannot. All types of moves, including last minute moves, can be accommodated by One World Van Lines regardless of the size of the company.

Contact & Additional Info

Homepage URL
Company Phone
(512) 666-5286
Headquarters Address
13802 Dragline Drive, Austin, TX, 78728

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