Veterans United Mortgage Rates Review
1,067 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.
Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Veterans United Mortgage Rates
1067 Customer Comments & Reviews
Loading Reviews ...
It was a great experience working with everybody I would recommend veterans United to all my veteran friends their expertise is second to none customer service is exceptional
We have now had two home-buying experiences with Veterans United. Both experiences were EXCELLENT. We had experience with another lender between the two Veterans United experiences, and boy did we regret that!! We will never work with anyone else ever again. Also, we were absolutely BLOWN AWAY by our loan specialist, Mike Wilson. His customer service is second to NONE. Unbelievable! Just an outstanding experience from start to finish. Amazing knowledge of the process, light-speed response times, and he makes you feel like you are his only customer! A 10 rating is just not high enough. Even our real estate agent remarked how AWESOME he is to work with. She said she is sending al...Read More
It was a great experience working with them to buy our new home. Recommend them to everyone!
BEN CHOI from Veterans United is the best. 2 mortgages and one refinancing.
Highly recommended!!!
Call and ask for BEN CHOI.
I have bought and sold several houses with my VA benefit and I can say truthfully that Veterans United has been not only the best service agent, but also the most forthright sharing information and advice. Our loan specialist, Josh Capron, who we only know through email and phone contact, has been more like a trusted friend. He tells the truth, follows through on his tasks and is 100% reliable.
My experience with veterans united was awesome. My loan officer kept me informed throughout the whole process and made sure I was taken care of and gave me the best realtor I could of asked for. I will definitely recommend then to friends or family members looking to buy or refinance a home.
The whole team made the process easy! They communicate effectively making it easy to understand what is needed from you. We highly recommend using Veterans United when purchasing your home!
It was a clean and efficient process. They were there every step of the way answering all my questions. I’ll definitely go through them again.
There was a lack in communication from the beginning. We didn't know who to reach out to at first, Nikki or Matt. We had ridiculous requests about getting a letter stating we don't live in an HOA... from who? They wouldn't accept the vehicle purchase agreement from a dealer. Saying it wasn't enough documentation showing that we owned and then sold the vehicle. We even sent in a copy of the title that the dealership luckily had saved in their system, which why VU needed that is beyond me. It still ended up being an issue for another whole week.
They approved us for 200k and then when it came down to it, they said we may not qualify for 140k. What's the pre approval for? The pande...Read More
Spencer was very attentive and reassuring of a smooth process. His team kept me informed and in close contact during my tight timeline mortgage process. My realtor was impressed as she hadn't worked with this company before. She said Spencer was knowledgeable and easy to work with. The "to do list" was easy to complete and minimized confusion. It was a great experience.
Our Partner
Veterans United Home Loans
Determine your 2026 homebuying budget 
