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Freshly Meal Delivery Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
43 Customer Comments & Reviews - see all comments
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Freshly delivers healthy, chef-prepared meals to your doorstep on a weekly basis.  Customers can choose from 4-meal, 6-meal, 9-meal, or 12-meal plan each week from their rotating, seasonal menu. Each meal is delivered fresh, never frozen, and is ready to eat in under 2 minutes.  

About Freshly

Freshly works with chefs to create a variety of breakfast, lunch and dinner options for people on the go, looking for a healthy meal without the time to cook themselves. They collaborate with top chefs and the best rising culinary talent to craft their seasonal and fresh recipes. Freshly offers 4 meal plans to choose from that feature all-natural ingredients, free from artificial additives, gluten, and refined sugars. The service is a healthy and simple pre-cooked and pre-portioned meal solution for the busy individual or working professional. It even has the nutritional information right on the package so that you know exactly what you’re eating.

Meal Subscription Services

4 Meals Per Week

  • $12.50 per meal / $49.99 per week
  • One weekly delivery
  • Free Shipping

6 Meals Per Week

  • $9.99 per meal / $59.99 per week
  • One weekly delivery
  • Free Shipping

9 Meals Per Week

  • $9.99 per meal / $89.99 per week
  • One weekly delivery
  • Free Shipping

12 Meals Per Week

  • $8.99 per meal / $107.99 per week
  • One weekly delivery
  • Free Shipping

What’s Included in the Box?

  • Pre-portioned meals
  • Nutritional information detailing all the ingredients of each meal and heating instructions
  • Fresh and pre-cooked meals
  • 100% recyclable box

Shipping and Delivery

Freshly meals are specially packed in a refrigerated, 100% recyclable box and is available to customers nationwide! Customers are given the option to pick a delivery day Tuesday through Saturday once a plan is selected.

Support Services

  • Email

Customer Support: support@freshly.com

Marketing and Advertising Inquiries: marketing@freshly.com

Press Inquiries: press@freshly.com

Final Thoughts on Freshly

Freshly is a great choice for people on-the-go who are searching for an affordable and healthy meal delivery service that’s ready-to-eat in less than two minutes.

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43 Customer Comments & Reviews

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caratach
10/25/2021
I felt like I was sucked in by a bait and switch as they offered me $60 off my first meals. Of course, when I went there, Freshly said $20 each of my first 3 batches of meals. I only wanted to try one batch. I read how to order A La Cart and followed the directions. I thought I succeeded. Of course, they automatically signed me up for a subscription and charged me for a second batch of meals. I'm sure there was fine print somewhere justifying it, but they were not transparent and ethical. I was doing my best NOT to sign up for a subscription. As to the food, so far it seems like good cafeteria food at best. I'm concerned about their plastic trays as well because of the recent news about... Read More

C
celeste
10/23/2021
The subscriptions needs to completely cancel when you cancel it - no bills/meals should be sent after you have cancelled your subscription.

etottene5
10/5/2021
Definitely not worth the price, let alone all the heads and stomach issues that came with these meals. I have digestive issues and can't eat a lot of the pre-made meals from grocery stores or any fast food, so I researched a meal service that could meet my needs. My first two deliveries went fine and I didn't have any stomach issues after eating them. The meals themselves taste okay and they do have a good variety of options but the problem I had multiple times with Freshly came down to how safe the food was to actually eat versus what they claimed and shipping of the food. Shipping -- Two times I scheduled my delivery on Friday so that I could immediately put it in my fridge... Read More

rebecca.s.peabody
9/29/2021
No solution offered, just a refund. I have a disabled sister who lives in another state. My aging parents are struggling to care for her, and I tried to help by having Freshly meals delivered for her every week. They arrive on time maybe one out of four weeks. Usually I get an email saying the meals will arrive late and so they have instructed the shipping company to discard them. Our experience with Freshly has actually made things more difficult for my family since planning is impossible, and I couldn't be more disappointed in this company. I have called every week and begged them to look into why the shipping difficulties keep happening. All they do is cheerfully offer me a refund, like... Read More

G
Greg J
9/13/2021
Food is good, if it arrives. For the past two weeks the meals were delivered a day late, and spoiled. Today’s delivery was left out on my driveway in the Arizona sun. Truly bad service.

H
Hg
8/22/2021
Terrible quality, and shipped meals that were set to expire two days after delivery date (on which OnTrac delivered at 8:45 pm the day it was due.) You could spend the same amount at your supermarket deli for better quality food.

E
ellen
8/22/2021
Had three meals from Freshly this week. We would reorder each one of them, as they were appealing to the vision and very tasty. Finally ... a food meal plan that has real taste!

MarieAnn D
8/16/2021
Do not receive meals on time, receive meals I did not order, poor customer service, most of the food is disguised by making it too spicy to eat. No amount of feedback or complaints from customers makes any difference to Freshly. Their solution to everything is a refund. Do Not Recommend Freshly.

vmoldovan72
7/13/2021
I cannot beleive some of the good reviews on other sites. We have been on Freshly for several months and recently decided it was time to go. None of it looks appealing, all the items tend to mush together and at some level it all tastes similar. No matter what you're eating. The Paella last night was one of the worst things, with tiny shrimp and a glue-y taste overall. If my father, rest his soul, was still around and tried any of the entrees, he would call it slop.

P
Paige L
7/6/2021
We have tried two weeks of meals, several different choices and each meal is just not appealing to the sight or taste. No amount of spices or any other attempt to make them enjoyable works. They are not fresh food tasting, you can get same and better at the local grocery and they also can deliver, for alot less. We can't even donate the food to food bank as it must stay cold. We never were able to finish eating any of the choices, and those we duplicated just ended up thrown away in our trash. The box was wet on the bottom and was very heavy for me and my adult daughter. The mash potateos and mac and cheese were watery and meats were processed almost fake looking. We do not... Read More

Top Rated
Our Partner

Special Offer: $90 Off Through January 2021

  • Chef-designed, easy-to-follow recipes
  • Meals start at $6.99
  • Prepare home-cooked meals in less than 30 minutes
  • Weekly service with the flexibility to skip a week
  • Low-Calorie, Low Carb and Vegetarian meal options
  • Free shipping on orders over $40
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