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Weed Man USA Lawn Care Service Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
39 Customer Comments & Reviews - see all comments
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Weed Man USA is a professional lawn care and maintenance company that specializes in weed control, fertilization, and pest management services. Originating as a single business in Canada, it's founder, Desmond Rice, grew Weed Man into more than 250 franchises throughout the U.S., Canada, and the U.K.

How is Weed Man USA rated?

Breakdown

4.0/5
Services and Features
4.0/5
Plans and Pricing
3.5/5
Reputation and Customer Support

Overall Rating: 3.9 / 5 (Very good)

Weed Man USA specializes in lawn care and maintenance, offering horticulture services in many regions throughout the U.S., as well as helpful articles and how-to videos online. The company is known for having consistent, quality service, offering customers discounts when they refer someone new. As a franchise, all of Weed Man USA locations are privately owned and operated and therefore do not have one main client support center. Customers have to contact representatives of the franchise in their specific area for information and concerns.

Weed Man USA Services and Features

Services and Features - 4 / 5

Weed Man USA provides lawn care and maintenance service to residential areas, performing a free lawn analysis before offering a quote. While services are provided throughout many parts of the U.S., Weed Man USA specializes in lawn care essentials, thus not extending their services beyond horticulture.
Lawn Care Services
Fertilization
Aeration
Over-seeding
Weed Control
Pest Control
Irrigation
Soil Amendment
Service Availability
Residential
Free Lawn Analysis
Yes
Organic Lawn Care
Yes
Online Educational Resources
Blog
Articles
Videos

Weed Man USA Plans and Pricing

Plans and Pricing - 4 / 5

Weed Man USA does not list their prices, but instead informs the interested parties to contact for a quote. Due to the wide range of lawn care needs depending on factor such as location, climate, and property size, customers will receive different plans and pricing.
Introductory Price
Not listed
Satisfaction Guarantee
Yes

Weed Man USA Reputation and Customer Support

Reputation and Customer Support - 3.5 / 5

Weed Man USA has received great reviews of its job performance and consistency in service. There were mixed reviews online regarding the company's customer service, some in which customers expressed issues receiving bills of unwanted or cancelled services that weren't waived after contacting customer support. As a franchise, Weed Man USA's branches are all locally owned and operated, so customer support is different for every state or region. However, Weed Man USA's corporate office replied to every complaint and offered to contact the local franchise owner to help resolve issues.
Year Founded
1970
BBB Rating
A
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
3
Trustpilot Rating
0.0 out of 10
Date Collected
2013-10-22
24/7 Hotline
No
Contact Method
Phone
Email
Mobile App
No
Online Account Management
Yes

Company Profile

Full Name
Weed Man USA Lawn Care Service
Company Website
Headquarters
B3-1129 Wentworth Street W, Oshawa, ON

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39 Customer Comments & Reviews

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Willynelly
3/6/2024
I just canceled my service for this year. Last years service was bordering on terrible. Totally missed areas of service and getting fertilizer on all paved areas. When I called them about it, I was told I would receive a call from Scott, which I never received. This happened numerous times.


jcooke590
1/2/2024
weed man is a scam. We have used them for more than a year and our lawn has never looked worse. Except for the weeds. The weeds are thriving. We have weeds growing that I've never seen before in our yard... Last application the technician asked if I had any concerns. I pointed at the lawn and said 'why is my lawn dead.' . He told me to water it... WATER IT! I've been a home owner for 30+ years now. I know how to water. My lawn was a good lawn before Weed Man. I was hoping to make it better. Now, it's barely a lawn. Now that I have canceled my Weed Man services I've been getting overdue payment notices and debt collection calls. I've always paid my bills and, as now now, have sent... Read More


Margie C
10/31/2023
Do not trust this service. I would have bought a bag of Dylox and spread it myself if I hadn't had recent shoulder surgery and I repeatedly told that to the salesperson, Melinda, when I called. My yard was being dug up by an animal because of grubs and I needed an immediate solution. She told me the technician would check for grubs and sure enough he found one to show me. I asked both of them if there was anything I needed to do after the chemical was applied and the answer was no. My arm is in a sling so I prepaid for the service to get a 7% discount. It took him 10 minutes to spread the Dylox. Not long after he left I received an email saying that in order for the product to work it had... Read More


nate.a.abraham
9/18/2023
This year my wife and I decided to switch from TruGreen (where we were long standing customers - in multiple houses) to Weedman Lawn Care based on a referral that saved us over $100 for the year. This would turn out to be one of the worst decisions we have made! Weedman only was able to come 2 times before my lawn died out due to over fertilizing. The test results came back and nitrogen levels were more than 3 times too high, and keep in mind that these samples were taken more than 6 weeks later so most of the nitrogen would have leeched out - and it’s still that high! We started to notice the grass dying after the second time they came and I contacted them right away to only be... Read More


Jim M
9/4/2023
Weedman serviced my lawn for approximately a year and never were able to control the weeds. Their service was poor and I had to change lawn service to get the problem fixed.


kciesielski
8/2/2023
I recieved my first treatmeant about 2 weeks ago , I was pleased with the service, some of my weeds were gone and grass thicker. I did request a retreat due to still having weeds. They were to come out on 08/01/23, no one ever came. I noticed the next morning there was a "you were serviced" flag on my lawn. I checked my cameras and 5:50pm the flag was placed and the man left. I called the company and said I was supposed to be serviced and wasnt. She said it looks like they were out there yesterday morning (im assuming her thinking no one was home). I advised I work from home and was home all day and in fact someone put a "serviced" flag in around 5:50pm. She then said , there must of been... Read More


gregwesley55
6/25/2023
I had to recently stop my . contract with Weedman because I became Unemployed . When I asked them if they would come out and do respray because I am still Having problems with weeds. They told me if I would renew my contract they would be happy to do a respray. Caution not a very good way of doing business with your customers. I will never use them again and I surely wont recommend them to anyone.


4msager
6/2/2023
When beginning Weed Man Yard Service my experience began bad and ended bad. Although, I wanted to give them a chance they failed miserably. So here is the story. I began weed man with a scheduled date that was not done but I was charged for. Luckily, I was home. Called in yo report my findings that I was billed although no did the lawn. They asked me was I sure. Lol 😆 Well, my camera's say the service never happened. Thank God for camera's. That was strike one. 😳 So, I asked them to call ahead and I needed to be home. Which brings me to Strike two the rescheduled. The same thing happened if you can believe it. They said they rung the door bell I was not home they serviced and left. No... Read More


dcroce22
5/11/2023
Don't use weed Man. We have been using them for the past 2 years and my lawn looks terrible. Unfortunately I can't post pictures here but trust me when I say, use someone else. My husband and I enjoy gardening and taking care of our yard and have been very patient with this company but in the end they were awful. Would not refund our last 2 treatments that didn't help the lawn whatsoever. I have been calling them for the past 3 months with weed issues and they kept telling me it would be ok but it wasn't. Danielle (unsure of what role) has been ignoring my calls and I'm told she has no direct email or phone number. What a farse. Do your business somewhere else.


Lois V
2/27/2023
The Weed Man DFW has killed our lawn that had been thriving since the 1980’s. I’ve tried to speak with the local manager, Troy, and was treated rudely. They take no accountability for the damage.



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