Coverage Options - 4 / 5
There are three main coverage plans available through Elite Home Warranty. They are:
- Elite Appliances: Takes care of eight important appliances in your home including refrigerators, washers, dryers, ranges/stoves/cooktops, dishwashers, built-in microwaves, ceiling fans, and garbage disposals.
- Elite Systems: Covers important systems that run your home, including air conditioning, heating, electrical, and plumbing, as well as plumbing stoppages, water heaters, and garage door openers.
- Elite Complete: A combination of both of the previously mentioned plans, combining the most important appliances and systems in your household. Due to its extensive coverage, the Elite Complete is the most expensive plan offered.
Aside from these three coverage plans, Elite offers a fully customizable plan where the customer decides the appliances, systems, and items they wish to protect. This type of plan allows the customer the flexibility choose what they want to include.
Elite also provides extensive add-on coverage options that can be included in any of the plans for an additional fee. These include exterior items and systems such as pool and spa equipment, water and sewer lines, generators, lawn sprinkler systems, and a limited roof leak repair. Optional items such as central vacuums, wine coolers, water filtration systems, water softeners, stand-alone freezers, ice makers, and premium appliances can also be included. Add-ons also exist for pumps and plumbing components such as well pumps, septic systems, sump pumps, ejector pumps, grinder pumps, and plumbing fixtures. Additionally, customers can add a guest house as part of their plan.
Although Elite offers unlimited claims, there are caps to coverage. Caps on items will depend on the appliance or system being serviced and what the contract stipulates. The aggregated cap on all covered items on a policy is $16,000 for each 12 month period. However, policyholders can always increase their item or aggregate caps by purchasing additional coverage.
Policy agreements are contract free and have no cancellation fees. Elite also offers a 30-day free trial and a 90-day parts and labor guarantee for all repairs.
Additionally, Elite’s customer service specialists are available 24/7, 365 days a year so customers can receive assistance whenever required and also file a claim anytime, either by phone or through the company’s online platform.