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Scout Alarm Home Security Review

Rating: 7.2 / 10 (Very good)
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Scout Alarm is a Chicago based home security company that has been providing fully customizable, wireless home security systems since 2013. Customers can set up and monitor themselves, but the company also provides the option of professional monitoring as well. The company has been featured in such publications as Forbes, the Chicago Tribune, and Mashable.

How is Scout Alarm rated?

Breakdown

7/10
Equipment
7/10
Monitoring
5/10
Reputation
8/10
Contract & Price
8/10
Technology Inegration

Overall Rating: 7.2 / 10 (Very good)

Scout Security offers customizable, stylish home security devices with either DIY or professional monitoring, for exceptionally low prices. Their system has exceptional interconnectivity with other home devices. However, the initial investment in equipment is quite high.

How does Scout Alarm work?

Overview

Intallation
Self-Install (DIY)
Equipment Manufacturer
Scout Alarm
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Equipment - 7 / 10

Scout offers personalized plans, in which homeowners choose the devices they need. Their website guides customers through the purchasing process, beginning with color and the Scout hub that controls the sensors, to then offer a door panels, access sensors, and finally motion sensors. Every step has comprehensive information on the hardware and its uses.

Security Monitors, Sensors, & Devices

Intrusion Protection

  • Door & Window Sensors
  • Garage Door Sensors
  • Motion Sensors
  • Recessed Door Sensors

Environmental Protection

  • Carbon Monoxide
  • Flood
  • Smoke

Surveillance

  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

  • Panic Button
  • Medical Alert

Monitoring

Key Details

Monitoring Options
Professional Monitoring
Self Monitoring
Monitoring Technology
Cellular
Broadband
Number of Monitoring Centers
1
Monitoring Center Type
Outsourced

Professional Monitoring Services

  • 24/7 Professional Monitoring
  • Police Dispatch
  • Fire Department Dispatch
  • Medical Dispatch

Monitoring - 7 / 10

Scout provides both professional, 24/7, UL-certified monitoring, and self-monitoring options via cellular and broadband. Both include email and push notifications, 4G LTE cellular and battery backup, and the Scout mobile app for iOS and Android, without any annual contract.

How much does Scout Alarm cost?

Contract & Price

Starting Price
$9.99
Max Price
$19.99
Number of Available Packages
2
Installation/ Activation Fee
$0.00
Equipment Starting Cost
$30.00
Contract Required

Contract & Price - 8 / 10

All of the Scout equipment is purchased by the homeowner according to their security needs, but in order to be effective should always include the Scout Hub ($129), access sensors ($29 each), motion sensors ($49 each), door panels ($69 each). Monitoring plans begin at $9.99 for self-monitoring, and $19.99 for professional monitoring. Scout doesn't require any yearly contract.
Cancellation Policy: 30 Day Return + 10% Restocking Fee
Warranty: 1 year

Technology Integrations

Compatibility

Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Technology Inegration - 8 / 10

Scout has one of the most integrated devices in the industry, compatible with Amazon Alexa, Google Home, ZigBee, IFTTT, Nest, LIFX, and Z-Wave. The company offers live surveillance feed, with live updates, email, and text messages via their iOS and Android apps.

Mobile Access & Alerts

  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services

Home Automation

  • Event-triggered Automation
  • Unique User Codes

Scout Alarm Reputation

Certifications & Associations

  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)
BBB Rating
A+
Date Collected
2017-08-17
Year Founded
2013

Reputation - 5 / 10

Scout's monitoring centers are UL-certified, and accredited by the Central Station Alarm Association. They are not BBB-accredited or rated.

Contact & Additional Information

Homepage URL
Company Phone
(844) 287-2688
Headquarters Address
2023 W Carroll St, Chicago, IL, 60612
Mailing Address
2023 W Carroll St, Chicago, IL, 60612

Our Partner
7.2 / 10
  • DIY home security, setup in minutes
  • Real time access with Scout App
  • Buy only what you need
  • Monitoring for as low as $9.99 per month
  • No annual contract

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Scout Alarm Home Security