Scout Alarm Home Security Review

Scout Alarm is a Chicago based home security company that has been providing fully customizable, wireless home security systems since 2013. Customers can set up and monitor themselves, but the company also provides the option of professional monitoring as well. The company has been featured in such publications as Forbes, the Chicago Tribune, and Mashable.

Rating: 7.2 / 10 (Very good)
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How is Scout Alarm rated?

Breakdown

7/10
Equipment
7/10
Monitoring
5/10
Reputation
8/10
Contract & Price
8/10
Technology Inegration

Overall Rating: 7.2 / 10 (Very good)

Scout Security offers customizable, stylish home security devices with either DIY or professional monitoring, for exceptionally low prices. Their system has exceptional interconnectivity with other home devices. However, the initial investment in equipment is quite high.

Company Profile

Full Name
Scout Alarm Home Security
Year Founded
2013
BBB Rating
A+
Company Website
Headquarters
2023 W Carroll St, Chicago, IL, 60612
Mailing Address
2023 W Carroll St, Chicago, IL, 60612

Equipment & Setup

Overview

Intallation
Self-Install (DIY)
Equipment Manufacturer
Scout Alarm
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Equipment - 7 / 10

Scout offers personalized plans, in which homeowners choose the devices they need. Their website guides customers through the purchasing process, beginning with color and the Scout hub that controls the sensors, to then offer a door panels, access sensors, and finally motion sensors. Every step has comprehensive information on the hardware and its uses.

Security Monitors, Sensors, & Devices

Intrusion Protection

Door & Window Sensors
Garage Door Sensors
Glass Break Protection
Motion Sensors
Recessed Door Sensors
Crash & Smash Protection

Environmental Protection

Carbon Monoxide
Flood
Temperature Change
Smoke

Surveillance

Indoor Cameras
Outdoor Cameras
Doorbell Cameras
Tilt & Pan Cameras
Live Surveillance
Event-triggered Surveillance

Life Safety

Panic Button
Medical Alert

Monitoring

Key Details

Monitoring Options
Professional Monitoring
Self Monitoring
Monitoring Technology
Cellular
Broadband
Number of Monitoring Centers
1
Monitoring Center Type
Outsourced

Professional Monitoring Services

24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch

Monitoring - 7 / 10

Scout provides both professional, 24/7, UL-certified monitoring, and self-monitoring options via cellular and broadband. Both include email and push notifications, 4G LTE cellular and battery backup, and the Scout mobile app for iOS and Android, without any annual contract.

How much does Scout Alarm cost?

Contract & Price

Monthly Fee (min)
$9.99
Monthly Fee (max)
$19.99
Number of Available Packages
2
Installation/ Activation Fee (min)
$0.00
Equipment Starting Cost
$30.00
Contract Required

Contract & Price - 8 / 10

All of the Scout equipment is purchased by the homeowner according to their security needs, but in order to be effective should always include the Scout Hub ($129), access sensors ($29 each), motion sensors ($49 each), door panels ($69 each). Monitoring plans begin at $9.99 for self-monitoring, and $19.99 for professional monitoring. Scout doesn't require any yearly contract.
Cancellation Policy: 30 Day Return + 10% Restocking Fee
Warranty: 1 year

Technology Integrations

Compatibility

Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Technology Inegration - 8 / 10

Scout has one of the most integrated devices in the industry, compatible with Amazon Alexa, Google Home, ZigBee, IFTTT, Nest, LIFX, and Z-Wave. The company offers live surveillance feed, with live updates, email, and text messages via their iOS and Android apps.

Mobile Access & Alerts

iPhone App
Android App
Email & Text Alerts
Live Surveillance Feed
Remote Arm/Disarm
Geo-location Services

Home Automation

Lighting Control
Thermostat Control
Appliance Control
Electronic Door Locks
Event-triggered Automation
History Log
Unique User Codes

Company Reputation

Certifications & Associations

  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)

Reputation - 5 / 10

Scout's monitoring centers are UL-certified, and accredited by the Central Station Alarm Association. They are not BBB-accredited or rated.

Frequently Asked Questions

  • How does Scout Alarm Home Security work?
  • How much does Scout Alarm Home Security cost?
  • Does Scout Alarm Home Security come with security cameras?
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