- Home
- Home Security Systems
- Bay Alarm Review
ConsumersAdvocate.org Rating: 8.6 / 10 (Excellent)
Disclosure: We receive advertising revenue from this partner. Learn more.
Bay Alarm engages in the design and installation of alarm systems for commercial and residential customers in California, Arizona, and Washington State. They are the largest family owned security company in the United States and provide burglar alarms, home automation, video verification, access control, fire alarm and video surveillance for their customers. Bay Alarm owns and operates its monitoring center which is Five Diamond certified by The Monitoring Association. The company was founded in 1946 and is based in Concord, California.
How Do We Rate Bay Alarm?
Breakdown
5.0/5
Equipment
4.5/5
Monitoring Options and Technology
5.0/5
Value
4.1/5
Contract/Subscription Flexibility
Our Overall Rating: 4.3 / 5 (Excellent)
Founded in 1946, Bay Alarm is a family-run, locally-operated company that provides residential and business security equipment and monitoring. The company offers 24/7 alarm monitoring, home automation, fire alarms & smoke detectors, as well as security cameras. On top of that, Bay Alarm is one of the few companies that provide a patrol and response program, where their agents are trained to assist the police and provide safety escorts to the customer's door. Besides providing home security services, the company is dedicated to working with community organizations in the states they serve.
How does Bay Alarm work?
Equipment - 5 / 5
Bay Alarm offers a wide variety of home security equipment including alarm systems, home automation, doorbell cameras, fire alarms & smoke detectors, and security cameras. Their system starts with a control hub, which comes in multiple options ranging from the basic to a full-color touchscreen option. On top of that, the company uses a broad range of security products from manufacturers in the industry like Honeywell, DMP, Digital Watchdog, Linear, among others.
Installation | Professional |
Ability to Reallocate System | |
Wireless Sensors | |
Control Panel | |
Event Triggered Siren/ Alarm |
Security Monitors, Sensors, & Devices
Intrusion Protection
- Door & Window Sensors
- Garage Door Sensors
- Glass Break Protection
- Motion Sensors
- Recessed Door Sensors
- Crash & Smash Protection
Environmental Protection
- Carbon Monoxide
- Flood
- Temperature Change
- Smoke
Surveillance
- Indoor Cameras
- Outdoor Cameras
- Doorbell Cameras
- Tilt & Pan Cameras
- Live Surveillance
- Event-triggered Surveillance
Life Safety
- Panic Button
- Smoke
- Carbon Monoxide
- Duress
Monitoring
Monitoring Options and Technology - 4.5 / 5
Bay Alarm offers a complete life safety system that is monitored by its home security professionals, 24/7. The company owns and manages their monitoring center equipped with UL rated technology. The monitoring center is located in Northern California. Bay Alarm also trains their employees to dispatch the appropriate authorities within seconds of an emergency. The company can even help identify and prevent false alarms.
Monitoring Options | Professional Monitoring |
Monitoring Technology |
WiFi
Cellular
Broadband
|
Number of Monitoring Centers | 1 |
Monitoring Center Type | Owned |
Professional Monitoring Services |
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
|
How much does Bay Alarm cost?
Contract/Subscription Flexibility - 4.1 / 5
Monitoring starts at $35 per month using a 36-month contract. Also, they charge an installation fee, which includes a 90-day satisfaction guarantee and a 1 year warranty. The cost of the installation fee will depend on the particular system. The basic installation package—includes a control hub, two door/window sensors, and a motion sensor, professionally installed, starts at $205. Bay Alarm also protects your rate from increase for the initial term of your agreement. When it comes to relocating the system, Bay Alarm offers great discounts for existing customers that relocate. Customers should contact the company to get a free quote.
Contract Required | |
Minimum Contract Length | 36 months |
Warranty | 1 year |
Technology Integrations
Technology Integration - 4 / 5
Control your home security system, lights, locks, and thermostat remotely, right from your smartphone or mobile device using the Bay Alarm App. Arm and disarm your system with all of your devices, receive event notifications, schedule automatic changes, check your home, and receive video clips anytime, anywhere.
Compatibility
Google Assistant | |
Amazon Alexa | |
Google Home | |
IFTTT | |
Z-Wave | |
ZigBee | |
Z-Wave Plus |
Mobile Access & Alerts
- iPhone App
- Android App
- Email & Text Alerts
- Live Surveillance Feed
- Remote Arm/Disarm
- Geo-location Services
Home Automation
- Garage Door Control
- Lighting Control
- Thermostat Control
- Electronic Door Locks
- Event-triggered Automation
- Unique User Codes
Bay Alarm Reputation
Reputation - 4 / 5
For over 70 years, homeowners have been trusting Bay Alarm to help keep them safe, protected, and educated about security. The company not only offers top of the line home security equipment but it's also an active part of the community. Bay Alarm is proud to sponsor the Boys and Girls Club organization and is also honored to assist the office of the Sheriff and LETC in Contra Costa County, CA. Furthermore, the company has excellent customer reviews online, with many people saying that the security experts at Bay Alarm are the best-trained and most experienced team in the business.
Trust Pilot Rating | 8.4 out of 5 |
BBB Rating | A+ |
Date Collected | 2018-09-25 |
Year Founded | 1946 |
Certifications & Associations
- The Monitoring Association
- California Alarm Association
- Arizona Alarm Association
- National Fire Protection Association
- Underwriter's Laboratory (UL)
- Factory Mutual (FM)
Bay Alarm Summary
In Conclusion
Bay Alarm is an excellent company. It offers high-end home security equipment and advanced smart home technology backed by a best in class customer experience. However, even though the company has continually added communities to its home and business security areas, Bay Alarm only operates in California, Arizona, and Washington. If you are a renter, you might want to evaluate other options. On the other hand, if you live in their service area, Bay Alarm is the home security company you’ve been looking for.
Furthermore, if you are a tech-freak, you will appreciate Bay Alarm’s control units are smart home hubs, capable of connecting devices like a WiFi video doorbell. Day or night, a video doorbell sends live video to your smartphone, letting you see, hear, and speak to whoever’s at your door. With remote monitoring and cloud recording features, you can view a visitor event at any time, from anywhere. Also, when a visitor shows up, the Bay Alarm app alerts you, even if the doorbell isn’t pressed. It’s like having your own bouncer 24/7.
Besides providing business and home security, Bay Alarm is a proud sponsor of Boys and Girls Clubs and also assists the office of the Sheriff and LETC in California. With this, the company demonstrates its commitment to not only the safety—but the wellbeing—of their customers. It offers a 90-day satisfaction guarantee and a 1 year limited warranty, and if you’re not satisfied with your system, the company will provide a refund so long as you give a good reason.
Furthermore, if you are a tech-freak, you will appreciate Bay Alarm’s control units are smart home hubs, capable of connecting devices like a WiFi video doorbell. Day or night, a video doorbell sends live video to your smartphone, letting you see, hear, and speak to whoever’s at your door. With remote monitoring and cloud recording features, you can view a visitor event at any time, from anywhere. Also, when a visitor shows up, the Bay Alarm app alerts you, even if the doorbell isn’t pressed. It’s like having your own bouncer 24/7.
Besides providing business and home security, Bay Alarm is a proud sponsor of Boys and Girls Clubs and also assists the office of the Sheriff and LETC in California. With this, the company demonstrates its commitment to not only the safety—but the wellbeing—of their customers. It offers a 90-day satisfaction guarantee and a 1 year limited warranty, and if you’re not satisfied with your system, the company will provide a refund so long as you give a good reason.
Contact & Additional Information
Homepage URL | |
Company Phone | (855) 428-4770 |
Headquarters Address | 5130 Commercial Cir, Concord, CA, 94520 |
-
Home and business security
-
Family owned, locally operated
-
Install and Service Technicians with over 2,000 hours of training
-
24-hour emergency repair
-
Free quote
-
Remote home security and automation
-
Vacation watch and safety escort service
Related to Home Security Systems
Top Articles
Suggested Comparisons
- Vivint vs. ADT
- Frontpoint vs. SimpliSafe
- ADT vs. Frontpoint
- ADT vs. SimpliSafe
- ADT vs. CPI Security
- Brinks vs. ADT
- Protect America vs. SimpliSafe
- SimpliSafe vs. Vivint
- SimpliSafe vs. Nest
- Scout Alarm vs. SimpliSafe
- Ackerman vs. ADT
- Smith Thompson Home Security vs. ADT
- Xfinity vs. ADT
- Slomin's vs. ADT
- iSmartAlarm vs. SimpliSafe
- Vector Security vs. ADT
- Bay Alarm vs. ADT