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Blue Cross Blue Shield Health Insurance Review

50 Customer Comments & Reviews - see all comments
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Blue Cross Blue Shield is a health insurance company that offers a selection of insurance products for individuals, employers and families. This wellness company provides options for medicare and modern healthcare.

What’s Included with Blue Cross Blue Shield?

  • Diagnostic tests and imaging
  • Prescription drugs
  • Immediate medical attention
  • Outpatient surgery
  • Preventive care
  • Primary care visit to treat an injury or illness
  • Special visit and other practitioner office visit
  • Maternity care
  • Rehabilitation and habilitation services
  • Metal health, behavioural health, and substance abuse needs
  • Child needs (dental or eye care)

Types of Health Insurance Plans

Businesses and Organizations

Yes

Individuals and Families

Yes

Short-Term Health Insurance

Yes

Subsidiaries of Blue Cross Blue Shield:

  • CareFirst
  • Anthem
  • Premera
  • Regence
  • Highmark
  • Horizon
  • Excellus
  • Wellmark
  • Independence

Plans Reviewed

Bronze Plan

  • Overall deductible: For inpatient services, a total of $4,400 per individual must be paid for in-network providers and $8,800 for out-of-network providers. Outpatient services amount to $6,350 for every person if the client chooses a participating provider and $12,700 for non-participating providers.
  • Out-of-pocket limit: $12,000 per individual for out-of-network providers and $6,350 for in-network providers
  • No maximum annual limit for specific covered services
  • Balanced-bill charges, health care, and premiums are not included in the out-of-pocket limit
  • Other covered services: Chiropractic care, Infertility treatment, Weight loss program, and bariatric surgery

Silver Plan

  • Out-of-pocket limit: $6,000 per individual for in-network providers and $12,000 for out-of-network providers
  • No overall annual limit for some covered servicesNo other deductibles for specific services
  • Overall deductibles: A total of $1,400 per individual for in-network providers and $2,800 for out-of-network providers. Both do not apply to preventive care services.
  • Other covered services: Infertility treatment, Weight loss programs, Bariatric surgery, and Chiropractic care

Gold Plan

  • Expenses such as balanced-billed charges, health care, and premiums are not included in the out-of-pocket limit
  • Out-of-pocket limit: $5,000 per person for in-network providers and $10,200 for out-of-network providers
  • Overall deductibles: $150 per individual for participating providers and $300 for non-participating providers. Both do not apply to preventive care services.
  • No maximum annual limit and other deductibles for specific covered services
  • Other covered services: Weight loss programs, Bariatric surgery, Chiropractic care, Infertility treatment

Platinum with Dental and Vision Plan

  • Overall deductibles: None for both in-network and out-of-network providers. Does not include preventive care services.
  • No annual limit on selected covered services
  • Out-of-pocket limit: $6,000 per individual for in-network providers and $12,000 for out-of-network providers
  • Out-of-limit does not include expenses such as health care, premiums, and balanced-billed charges
  • Other covered services: Dental care for both child and adult, Infertility treatment, Routine eye care for adults, Weight loss programs, Bariatric surgery, Glasses for adults, and Chiropractic care

How Much Does It Save You?

 

Bronze

Silver

Gold

Platinum

Services

In-Network

(Your cost)

Out-of –Network

(Your cost)

In-Network

(Your cost)

Out-of –Network

(Your cost)

In-Network

(Your cost)

Out-of –Network

(Your cost)

In-Network

(Your cost)

Out-of –Network

(Your cost)

Primary Care Services

None

Not covered

$30 co-pay

Not covered

$30 co-pay

Not covered

10% co-insurance

Not covered

Diagnostic Test and Imaging

Inpatient: 40% co-insurance

Outpatient: No charge

Inpatient: 60% co-insurance

Outpatient:

No charge

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Generic Drugs

None

80% of BCBSM-approved amount for covered drugs

$15 co-pay

80% of BCBSM-approved amount for covered drugs

$15 co-pay

80% of BCBSM-approved amount for covered drugs

$15 co-pay

80% of BCBSM-approved amount for covered drugs

Specialty Drugs

None

80% of BCBSM-approved amount for covered drugs

20% for preferred coinsurance and 25% for non-preferred co-insurance

80% of BCBSM-approved amount for covered drugs

20% for preferred coinsurance and 25% for non-preferred co-insurance

80% of BCBSM-approved amount for covered drugs

20% for preferred coinsurance and 25% for non-preferred co-insurance

80% of BCBSM-approved amount for covered drugs

Outpatient Surgery

None

None

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Hospital Stay

40% co-insurance

60% co-insurance

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Prenatal and Postnatal Care

Prenatal: None

Postnatal: 40% co-insurance for inpatient and none for outpatient

60% for inpatient and none for outpatient

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Preventive Care Services

None

Not covered

None

Not covered

None

Not covered

None

Not covered

Emergency Room Service and Transportation

None

None

20% co-insurance

20% co-insurance

20% co-insurance

20% co-insurance

10% co-insurance

10% co-insurance

Urgent Care

None

None

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Rehabilitation and Habilitation Services

None

None

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Mental/Behavior Health Outpatient Service

None

None

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Mental/Behavior Health Inpatient Service

40% co-insurance

60% co-insurance

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Substance Use Disorder Outpatient Service

None

Not covered

20% co-insurance

Not covered

20% co-insurance

40% co-insurance

10% co-insurance

Not covered

Substance Use Disorder Inpatient Service

40% co-insurance

Not covered

20% co-insurance

Not covered

20% co-insurance

Not covered

10% co-insurance

Not covered

Annual Maximum Limit

Bronze

None

Silver

None

Gold

None

Platinum

None

*Only on specific covered services

Summary

Blue Cross Blue Shield is a well-established company with strong financial ratings. Wide acceptance among health professionals, comprehensive coverage and discounts on medical treatments makes Blue Cross Shield an excellent choice for health insurance.

 

 

 

 

 

 

 


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50 Customer Comments & Reviews

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J
johnathan
4/8/2024
Total scam . If you get mail from them , dont respond AT ALL . Dont give them any information . All they need is for you to inquire about insurance and they will STEAL your tax return . Worst of the worst in all respects . STAY AWAY .


dinmont2
3/4/2024
This is the worst company around, I get my coverage through Maryland and the maryland system STINKS, one day few years ago they put my policy in my mother's name giving it to her, she's in her eighties and has another different insurer. For past several years WE have been doing our best to get them to rectify their mistake and we have gone through everyone and everything while still paying for the coverage, MY Coverage. they finally sent me a card last year in My name then they notified us they were cancelling my policy for failure of payments but they are still keeping my account active in my mother's name. We have been complaining to them and complaining, we have been talking to dozens... Read More


M
mike
12/3/2023
this company sucks & just give me the runaround along with there underwriter liberty dental scammers that first says yes but than says no even after fare hearing judge ruled in my favor still no dental care from 2017 but they still collect premiums form Memcached & medicare so these company's both suck & are defrauding the taxpayers & customers


mikehammer60
11/27/2023
Ever since COVID this company has gone down hill. The representatives are uninformed and have no idea what they are doing. They provide information about claims and submittals.


cybertenor1
10/27/2023
I have been in the work force since I was 16 years old. And, I am now 57. Over the course of my professional career, I have enrolled in insurance coverage by multiple carriers as an employee. I must say, in one month’s time, Blue Cross/Blue Shield A them has risen to the top of the list as THE WORST INSURANCE COMPANY I have ever witnessed. I am disgusted, angry, and appalled at the barriers they creat and lack of care that they foster. As a person trying to manage diabetes, I cannot believe the lack of coverage they have displayed for a plan of care and treatment that has been a non-issue with any other insurance company in my past. Anthem is THE WORST! Even in trying to adhere to their... Read More


R
Ruth D
9/18/2023
This is the worst insurance company I've ever used in my entire life. They are supposed to be a prestigious health insurance company but they don't tell you they won't cover things up front until you already had the service done and receive the bill. They only want you to use 1 lab for all the services that the lab offeres but won't tell you what those services are until you find out the hard way. I'm going to look into other insurance companies because i can't afford to continue to spend thousands of dollars while spending hundreds every month on my premium. Apparently, with this company, you have to call them any time you want to get any testing done or go to any dr for any reason to see... Read More


J
Justin
8/22/2023
I just learned of changes to my coverage. Instead of lab tests being fully covered, I am now having to pay 15% of the charges. This seems small until you figure out that "a" lab test is actually 15 lab tests, each with a charge. The lab tests all add up to over $30,000. They allow only $19,300, but you're now on the hook for 15% of that amount where the years prior, there was no charge. You "get notified" but what actually happened is that they send you so many letters, they start getting thrown away because 90% of the mail is junk. Surprise!!! Your coverage is not near as good as it was when you signed up but now, you're stuck and have less options.


R
Radar
7/11/2023
All health insurance and medical institutions should be ashamed of themselves. The CEOs make millions of dollars a year, while we cover their salaries and expenses. It’s fine until you need to use it, and you had better saved up. Twenty five years ago it cost a simple twenty dollar copay to have my son. Today, I have to pay over seven hundred dollars for a sleep study and go through a ten month compliance process to get a bipap replacement. Still waiting on the what the cost of the machine that is not covered by bcbs of Tennessee. Another thing, why do insurance companies get a “discount”, when out of pocket payers are charged full price? The whole system is messed up, and aca was the... Read More


J
Jamie
6/13/2023
I have found out that BCBS of Alabama RX review board are not qualified medical professionals. They can't pay a medical professionals to do the reviews because they pay the top-level management to much. Thier pay is over 4 million yearly


hypatiasdragons
5/19/2023
INDEPENDENCE BLUE CROSS (NBC COMCAST UNIVERSAL) IS THE WORST HEALTH INSURANCE IN THE WORLD!!! IT'S AN INSULT TO EMPLOYEES AND THEIR FAMILIES THAT A BILLION DOLLAR COMPANY SHOULD BE SO DIFFICULT AND DENY SO MANY CLAIMS! PERSONALLY, AFTER GETTING DNA TESTING TO FIND OUT I HAVE A HIGHER BREAST CANCER PROBABILITY, I AM GETTING A DOUBLE MASTECTOMY TO ELIMINATE THE CHANCE TO GET BREAST CANCER AND HAVE TO FIGHT IBX FOR TREATMENTS BECAUSE I AM SURE THAT WILL HAPPEN WITH HOW AWFUL THEY ARE. I AM NOT WILLING TO TAKE A CHANCE.



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