Delta Dental Insurance Review

Rating: 9.7 / 10 (Excellent)
178 Customer Reviews - see all comments
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Founded in 1945, Delta Dental is presently the largest dental benefits carrier in the nation. The company is a not-for-profit organization with some for-profit affiliates among its 39 independent member companies. Delta Dental services to more than 78 million people enrolled in over 129,000 groups across the nation, the District of Columbia, and Puerto Rico.

What is Delta Dental?

Delta Dental is the nation's leading dental insurance company, providing access to over 145,000 dentists at more than 292,000 office locations. The company also provides the best discounts, averaging 20.3% on all claims. Delta Dental has consistently built strong partnerships with dental insurance providers and dental professionals for over half a century.

What's Included with Delta Dental

Negotiated Fees. Delta Dental has worked with network dentists to lower the costs of their services. This means cheaper treatments and bigger savings for you. 

Balance billing is not allowed, because participating dentists agree to accept Delta Dental's fee and the patient co-payment or deductible (if applicable) as full payment.

There are no forms for you to fill out because participating dentists submit claims directly to Delta Dental.

Payments are made directly, no need to wait for reimbursement checks.

No deductible or calendar year maximum.

Set copayments so you know your out-of-pocket cost for each procedure.

Plan Reviewed 

Dental for Everyone Gold PPO

How much does it save you?

Year 1/ Year 2/ Year 3 

Preventive: 60%/ 80%/ 100% 

Basic: 50%/ 65%/ 80% 

Major: 0%, 30%, 50%

Premiums

Monthly/ Quarterly/ Annually

1 Member: $41.16/ $123.48/ $493.92

2 Members: $75.51/ $226.53/ $906.12

Family: $109.86/ $329.58/ $1,318.32

Annual Maximum

$1000 per person, per calendar year

Treatments Covered and Reimbursements

Covers Preventive, Basic and Major services. The amount of reimbursement increases with every year. However, there is no coverage for major services for the first year.

Summary

Delta Dental boasts the largest network of dentists and partner companies in the country. This makes it easy for you to find the best dental services in your area. Delta Dental is simply the best, which is why 60 million Americans make them their choice for dental insurance.


Top Rated
Our Partner

  • Unlimited Use
  • Pre-Existing Conditions Included in Plan Savings
  • Plans Start at $99/Year for Discounted Rates on Dental Procedures
  • 100,000+ Dental Access Points Nationwide
  • A+ Grade with the BBB
  • Voted #1 in Ethics by Dallas Morning News
  • Discount Dental Plan (Not Insurance)

Latest Delta Dental Reviews

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Erdean J

3/26/2024
I have a Delta Dental Advantage plan and I need Dental work done due to my Cancer treatments with my Dentist Delta wuld pay 25,000 I will be 18,000 out of pocket I can get it done in Mexico with a 5 yr written Guarantee for 5,000 Total I was told by a Delta Dental rep that because its a Medicare plan they can't help me with the costs in Mexico. We talk about the high cost of Medical then when people find it can save both the insurance and yourself they denie you with the help. Erdean Johnson


leoruss7

3/18/2024
delta is an outright scam - it refused coverage for ridiculous reason - claimed that the implant was not covered because "the tooth never existed since we don't have a record of extraction". If I were born without that tooth, there would be no room install the implant but any sort of reasoning that doesn't contribute to their bottom line simply does not exist.


Machado T

9/14/2023
Noooo atienden las llamadas!, Se caen las llamadas del servicio al cliente


djmccorm500

7/24/2023
A SINGLE PERSON HAS TO PAY ALMOST 50% OF THE ANNUAL MAXIMUM BENEFIT IN PREMIUMS. A FAMILY OF 3 ONLY PAYS ABOUT 35% FOR THEIR ANNUAL MAXIMUM BENEFIT IN PREMIUMS. SORRY, I WILL GO ELSEWHERE.


tanyadynasanchez

6/14/2023
They don't cover ANYTHING, ANYWHERE NEEEAAAR what they promise/say they do/will. 😡


tanyadynasanchez

6/14/2023
They don't cover ANYTHING, ANYWHERE NEEEAAAR what they promise/say they do/will. 😡


geofru

5/16/2023
I have been billed $140 and $208 by Delta Dental Dentists under my Delta Dental PPO plan that says in-network Delta will pay 100% for cleaning and annual exam. The dentists don't understand, or can't explain, and calling Delta is no better.


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Paul C

3/8/2023
This dental insurance company is horrible. If you need a proceedure outside of network they will cover almost nothing. Unethical and unfair. Buyers beware


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Tamara

2/27/2023
THE absolute WORST company I've ever dealt with for anything. Terrible coverage, almost IMPOSSIBLE to cancel. They hold you hostage contract wise. Haven't used them for years yet have had to continue to pay them. AWFUL DO NOT RECOMMEND.


leoruss7

2/23/2023
Refused to cover an implant on the grounds that they "do not have a record of extraction and, therefore, it's a defect the patient was born with." They even supplied a conclusion from a "doctor", someone who doesn't know that if the tooth has never existed, the adjacent teeth would move/expand, and the gap would close which would not allow to install an implant. Crooks.


lucidreamer357

11/28/2022
Horrible insurance company!!! They sent us a check which was never received. We called twice, they said they stopped the payment and would issue another check. 2 weeks later, still nothing. Very shady business. The company must be investigated for fraud!


redohara1973

11/17/2022
Delta Dental is the best insurance company there is!! They have the best website in the world!! Thank you Delta Dental !! Great Job!


cka2nd

10/2/2022
Lose two teeth at the back of my mouth, one on each side. Crowns not covered. Lose half of a tooth on the side of my mouth. Crown not covered. Break a tooth at the front of my mouth. Evaluation not covered. Screw this company and every single piece of crap that works for it. And every insurance industry lobbyist in the world should die a slow, painful and lonely death. May they all rot in hell.


lolafrank14

9/19/2022
Deplorable customer service. I was just on hold for 1 hour and 22 minutes. Spoke to a rep for a short time but was told her system wasn't working and she was transferring me to another rep. No one ever came on and I hung up after holding for another 30 minutes. This is the first time I've had an issue with them and I do feel they are stalling payment on a crown. When you try to email them on their website, you get an error message and told to call and then you HOLD FOREVER. Definitely do not recommend them.


cscalandrelli

8/22/2022
Only interested in paying for 6 month checkups. Everything else is classified as cosmetic and they will not cover. Even a molar at the back of my mouth that needs to be replaced.


J
jt

8/8/2022
poor selection of in network options even with premier plan, lousy coverage


ejgale61

7/20/2022
If you are considering having dental work done outside of your Network or with an International Dental Tourism program - don't use Delta Dental. Without going into too many details, the procedure I had involved two trips to Malta. The first to extract 4 front upper teeth, install 2 implants and have a temporary prosthetic created until the 4-6 month healing process was complete. In addition, I had some additional crowns replaced, spending over $7000.00 (less than the US). Because I was out of Network, I knew I was only eligible for $1000.00 for the year rather than the $1500.00. Because of the difficulty in dealing with US Insurance companies, the Dentist will not deal with them... Read More


jillgordon

7/14/2022
Aweful insurance plan! They cover basically nothing! I need a root canal and a crown, as well as a tooth pulled. Apparently I have reached the maximum coverage of $1,000 due to a teeth cleaning, consultation and xrays. Are you kidding me?? Terrible choice of employee dental insurance!


kddance

5/31/2022
Delta Dental canceled my coverage after having them 2 1/2 years. I only used them once and was getting ready to make a dental appt only to find out through mail it was canceled May1st of this year, no reminders nothing. Tried contacting them by phone and email with no response. They said I hadn’t made payment but it’s auto pay. Really bad to pay into a plan for that long and they pull the rug out from under me


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Sally M

5/26/2022
TERRIBLE Customer Service. Had a dispute...and it has been 2 years and it still not resolved. Started when Delta Dental sent our surgeon someone else's Delta dental payment. They had not taken care of this for 2 years...and keep telling us they will get it resolve. Turned over to my Health Advocate...who is not getting anywhere. This involves $1500.00 which i am now obligated to pay. I am giving you one star because there isnt a "zero". I have also just received a letter from DD saying they won't pay as they cannot locate returned checks from my surgeon...that they confirmed they received 2 years ago. How can a company be so incompetent?? I am now on hold w/DD. The 'claims' dept.... Read More


debwil2030

4/25/2022
BEWARE - Doesn’t value loyal customers – Employees lied about Waiver exemptions for No Lapse In Coverage I called in several times to Delta Dental to explore a private membership after a decade of being what I thought was a valued member with Delta Dental during my employment with where I had employee benefits. After no longer being an employee at my company, I called Delta Dental for a private membership and was told and assisted that the fact that I had no lapse in coverage I would be granted a waiver of the new membership that stipulated they won’t cover anything but cleanings for the 1st year until you pay in a years worth of premiums ($1200.00). I spoke with over 5 employees... Read More


1freesu

4/13/2022
Cant find one honest dentist the Delta dental has done nothing to address dentists charging outside contracted amount fraud.


shevykat57

4/7/2022
When I signed up I wasn't told that you cannot cancel until you have made 2 yrs of monthly payments which come out to a couple hundred dollars for the inexpensive plan. There really is no such thing as dental insurance now that we no longer have medical insurance plans like in the past. Basically you are paying a small or large fee per year for a discount. If you pay cash any Dentist I have encountered will charge you their regular high fee for each procedure with no discount. If you have one of these insurance plans you get a discount from 30 to 50 % of a jacked up price. You could equate it with suggested retail price by manufacturers to there customers, the retailers, who most of them,... Read More


sapientmulch

3/23/2022
Appallingly bad customer service. Worst insurance experience ever, anywhere, in any category. This company should not be in business; they are running a scam.


avsteffan

2/14/2022
They allowed $48.00 for cleaning and xrays, I was to pay $50.00. Did not cover crowns, etc. What exactly and I getting for the cost of the policy. It is cheaper for me to pay cash, at least I would not be out the cost of the policy.