CARCHEX Car Warranty Review
11 Customer Comments & Reviews - see all comments
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Carchex is a Maryland-based provider of car warranties. Established in 1999, the company has grown 358% in he last three years and now ranks 1,161 in the Inc. Magazine 5000. The company offers flexible, customizable coverage options and delivers quotes upon the completion of a web form.
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11 Customer Comments & Reviews
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Their contract states they cover the steering rack, tie rods and stabilizer links and bushings but when they all broke Carchex refused to pay the repair bill of over $3,500. They claimed all of these must have been pre-existing. I called repeatedly to try and get this resolved and was placed on hold immediately after calling. I would be on hold for 20-30 minutes and then sent to voicemail. I left numerous voicemails that were never returned. It is extremely frustrating to pay over $200 a month for the most comprehensive plan and have them deny the claims! And if you want to cancel, good luck! They'll keep auto debiting your account even after leaving multiple messages telling... Read More