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Levolor Blinds Review
ConsumersAdvocate.org
50 Customer Comments & Reviews - see all comments
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Levolor is a window treatment company based in Atlanta, Georgia. The company provides custom and stock window coverings. Its window treatment products include a selection of blinds and shades with a variety of options ranging from vertical blinds, aluminum, and wood blinds to cellular, woven wood, and roller shades among many others. The company is accredited by the Better Business Bureau and has been in business for over a hundred years.
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50 Customer Comments & Reviews
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I bought 4 roll-up blinds that said room darkening they let in a lot of light. I am very disappointed in them I had older blinds that blocked the light I paid a lot for them.
Absolutely terrible company.
No-one should ever by these blinds.
Their product broke within the warranty period.
Now the replacement blinds don't exist, so the next version, is not compatible with the older remote.
And you will be told, sorry, you need to use 2 remotes (completely unacceptable)
And by the way the next version of the blinds - don't have a battery pack you can replace easily.
The new blind has a rechargable battery - you need to go up 30 feet and hook a charger - to an extension cord - and charge for 4-6 hours.
What a joke - stay away from all other products.
Roughly 3-1/2 years ago I purchased 3 sets of Levolor, faux wood, 2”, plantation blind’s when I built another structure. Within 6 months one set broke the center guide string. Considering the blinds still would operate and looked normal, I left it without the center string. Yesterday, without anyone touching the blinds, the second set had the ladder string fail and now half of the blinds slats are cockeyed and dropped down free from the head rail. After speaking with a polite customer service representative, I discovered my blinds should be covered under warranty but due to my not having the receipt from when my contractor purchased the blinds, Levolor will not stand behind their products... Read More
I just purchased over $2000 of, "smart home integration," levolor blinds. They are in fact, NOT able, to connect to a smart home until you spend an additional $250 for their, "hub." A google/apple hub costs $100 and is the brain of your smart home. It is hard to conceive what Levolor is doing with this marketing strategy other than attempting to swindle customers who have already paid thousands of dollars on their blinds. Levolor is an absolutely disgusting company. Everyone do yourself a favor and order blinds from a company that respects its customers and does not employ these business tactics.
I order blinds from Lowes on 5/26/23 we still do not have them after multiple date of deliver promises. After many calls they told us they were shipped and refused to over night them. One excuse after another. Not sure if Lowes dropped the ball or Levolor did. Poor customer service at best
Wow. We have had levelor blinds for approx 12 years. We ran into a small issue and we were treated with outstanding service. Sandy, the customer service representative of North Carolina was very caring and did a great job. It is rare to see a high standard of customer service these days. We would not hesitate to support Levelor with future purchases as we require. I have already spread the word of a great company. Darrell P.
I ordered three sheer motorized solar blinds. Very nice looking blinds. The same motorized blind however has malfunction and needed to be replaced twice in two years. Replacement products have taken over 2 weeks to arrive. Most recently, I encountered the issue of the battery pack for a blind shorted out two separate motorized blind assemblies. Levolor takes zero responsibility for installation and/or repair. So I'm left to fend for myself or pay hundreds of dollars in labor for an install technician to make a trip for a 20 minute project. It is a nice looking product, but items this mechanically simple should not have this level of maintenance issues. Customer Service... Read More
I have spent $3863.27 on Levelor shades for my home. Quality issues have been required replacement of a bedroom cellular black-out shade that developed light pin holes. A living room solar shade continuous chain break and today a family room solar shade continuous chain break. It appears the solar shade chain failure is due to the chain not being heavy enough to lower and retract the solar shades. All of these issues happened in 2021 and today February 1, 2023. I purchased Levelor products based on product quality. It appears I was wrong.
Our Comments Policy | How to Write an Effective Comment Leave a comment for Levolor Blinds I have worked 38 years at Shell in the mechanical dept., some as an inspector and I know what the difference between sorry quality and outstanding quality looks like. I helped a neighbor who had purchased Levolor blinds from Lowes (made in Mexico) install them or more accurately stated try to install them. What a sorry example of quality control these blinds are. My wife and I have bought Levolor blinds long ago when they were of excellent quality but no more since Levolor has outsourced their production to another country. The installation instructions are horrible. Won't buy this... Read More
We purchased Levolor shutters from Lowes 11 years ago. They said they had a 25 year warranty, however all they do is send you "clips" and expect you to figure out how to do your own repairs. Not even detailed information. 80% of our shutters have broken, and we are a childless couple - I can just imagine if we had a family using them! I would not recommend this company.
Diane & Tim Mash
Top Rated
Our Partner
Up to 40% Sitewide + 10% Stackable
Promo Code: SUMMER
10% Stackable Promo Code: YAYDAD
- Drapes, shades, shutters, and skylights
- Professional measuring and installation (in select markets and expanding)
- Free samples! & Free shipping to the contiguous United States
- Satisfaction and fit guaranteed. 14-day price match guarantee!
- 60+ professional design consultants trained in all product categories (available by phone or live chat)
- Types: Faux wood, cellular, Roman, roller, plantation, mini, vertical