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- Drapes, shades, shutters, and skylights
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- Free samples! & Free shipping to the contiguous United States
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- Types: Faux wood, cellular, Roman, roller, plantation, mini, vertical
Levolor Blinds Review
ConsumersAdvocate.org
50 Customer Comments & Reviews - see all comments
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Levolor is a window treatment company based in Atlanta, Georgia. The company provides custom and stock window coverings. Its window treatment products include a selection of blinds and shades with a variety of options ranging from vertical blinds, aluminum, and wood blinds to cellular, woven wood, and roller shades among many others. The company is accredited by the Better Business Bureau and has been in business for over a hundred years.
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50 Customer Comments & Reviews
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Blinded by the light! The good news, a great price but the bad news has been that 2 weeks for production and installation is approaching 4 months for delivery and installation. One delivery date after another has passed as we wait for parts on the automated blinds and they will not ship or install the other blinds that are not automated separately, so we have no blinds in our new bedrooms and in the mountains sun up can be earlier than I would like in my bedroom.
I would give them zero starts if that was an option. We ordered blinds from Levolor on 7/5/2022 with an estimated delivery date of 8/4/2022. When the blinds didn't show up, I called to check on them. I was then given a date of 9/20/2022 because they were waiting on parts for the motors. Then I got another call saying the ship date would be 9/22/22. Guess what? I called on 9/23/22 to see if they shipped and now I am told they will not have the parts until 10/10 and will ship on 10/18/22. I worked in purchasing for over 20 years. If you need parts bad enough, you will find a way to get them from another source. Or here's a thought, quit making promises you cannot keep and quit... Read More
I called Levolor because I needed to purchase some valance clips. The Customer Service was amazing! Couldn't be happier with the help I received and the product.
They seem like the Peloton maker of blinds, they accept orders and money but have no intention of an on-time installation. I have gone from a 2 week installation expectation originally to about two months after two delays on delivery if they make that date. It's really tough to earn a decent review after that poor level of service even if they arrive in September and are wonderful blinds. It is far better to under-promise and over-deliver than over promise and not deliver.
I bought 7 Levolor Blinds 2in. faux wood blinds. It's been a year now, and 3 of the blinds have already snapped because of the cheap thread that holds these blinds together. I can no longer raise up the blinds, I have to keep them down all the time now. If I want to take them back, I'll need to take out the hardware and box all this up to return or exchange them. I do not recommend buying this product.
We special ordered Levolor natural shades (Java Cappuccino) thru Home Depot and received them in Nov. 2021. They were available with no liner, light filtering or room darkening. We ordered light filtering but upon receipt they appeared to be room darkening. We held a flashlight up to the back of the shades and it didn’t shine through. Home Depot was great to work with but Levolor insisted we received light filtering. They said they had changed liners about a year earlier and it was normal for darker shade colors to have a different liner than lighter shade colors would. The liner is a cream colored thick/heavy plastic material. Levolor said if we re-ordered, we’d get the same thing... Read More
We ordered about $1200 worth of faux wood blinds in about September 2021. They arrived around January, 2022. Not complaining about the supply chain issues, etc. due to Covid. The blinds arrived damaged, due to inadequate packaging. I reported the details of the inadequate packaging and indicated that if the packaging was not improved, any subsequent blinds would also arrive dented. I waited another 6 weeks and the replacement blinds arrived...you guessed it...damaged in exactly the same place as the first set. Waited another six weeks for the replacement set. This time the blinds arrived but were a full quarter of an inch too narrow (even though all the other sets were... Read More
VERY UNHAPPY with these spring loaded hangers for the 1" min blinds. It seems your template doesn't account for the string mechanism for raising and lowering the blinds. Now I have a few holes in my window frame.
A few years ago we purchased the blackout cellular shades. They are very practical and the looks is good. Just last year we had to send two of them to repair due to the retractable system not working. The first one was replaced with a new one, it took two weeks for us to received. The second one, we were told to mail back for repair. It has been a month and they are not giving us an estimated time for us to get it back, because repairs are sent to Mexico. Definitely room for improvement.
A few years ago we purchased roman shade blinds for our entire house. Five of them were for large windows. It wasn't long before the cords began to break and the plastic mechanism that held the cords wore out and had to be replaced. Levolor did send replacements for cords. Then the cords that run through the shades to lift them began to break. Levolor was good enough to replace the shades. But, they didn't go all the way up by about 15 inches. The only difference in the old and new shades was a new header that should not be a factor in how high the shades went up. We would call them and they would make another. Again they wouldn't go all the way up. Then they stopped making the... Read More
Top Rated
Our Partner
Up to 40% Sitewide + 10% Stackable
Promo Code: SUMMER
10% Stackable Promo Code: YAYDAD
- Drapes, shades, shutters, and skylights
- Professional measuring and installation (in select markets and expanding)
- Free samples! & Free shipping to the contiguous United States
- Satisfaction and fit guaranteed. 14-day price match guarantee!
- 60+ professional design consultants trained in all product categories (available by phone or live chat)
- Types: Faux wood, cellular, Roman, roller, plantation, mini, vertical