ViaTalk VoIP Service Review

Rating: 3.4 / 10 (Poor)
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ViaTalk is a VoIP service provider that offers an alternative to standard phone services. ViaTalk comes with unlimited calling plans for both individuals and businesses. Services include standard calling features such as call waiting, call forwarding, directory assistance and international calls. 


Plan Details


 $15.75 (residential)



 International calls


 Installation fees


 Cancellation fees




Caller ID

Call Waiting

Call Forwarding

Call Return

Conference Calls

Voice Mails

Virtual Phone Numbers

Emergency Calls


Support Services



Live Chat



ViaTalk VoIP Services comes with solid calling features and unlimited programs that are competitive with some of the best offerings in the market. Prices may not be the best but considering their unlimited calling plans, it comes as a good bargain especially for those planning to use VoIP services extensively.  


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Customer Comments & Reviews

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r d
Los Angeles, California
Long time customer who grew tired of the lack of features. The overall service was not very reliable - Frequently had to reboot adapter and you never know when it. Finally, the adapter quit altogether, so I opted to use my own equipment for years... When I cancelled, they insisted that I pay for not returning the failed equipment. Avoid at all costs - there's services with better features...

chris k
Seattle, Washington
Customer since 2009. Opened trouble ticket for inability to make some outgoing calls. Same day billing opened separate ticket which stated they'll asses me $50 for broken box they replaced during another trouble ticket call three years ago. I highly recommend staying away from this company. Their billing is unscrupulous.

Silver Spring, Maryland
I've had no inbound phone service for a week. They say my phone # has been hijacked and transferred by a third party so I have to sign another LOA for getting my phone # back. How this could happen after having the same phone number for over 25 years , with 5 years of it with VIATALK phone service?

American E
Rockville, Maryland
Customer Service is terrible. The voice quality is poor and low volume even with 150 MBPS Fios. No mobile app. Try to cancel the service and you will become the enemy. You will not get your money back prorated for the months used. You will not get an answer if you ask for an explanation on the refund. I do not recommend this company at any price. Find a good company with a good service and good voice with a good volume.

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9.4 / 10
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