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360Connect VoIP Services Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
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360Connect, LP is a B2B marketplace that connects business customers with suppliers of a variety of goods and services. The company refers customers to VoIP phone business phone system providers. Founded in 2005, the company is based in Austin, Texas.

360Connect is a marketplace for businesses that need to purchase goods and services. These include VoIP phone systems. Prospective customers are asked to complete a six-question web form that relates to their business's phone system needs. The company then provides quotes from up to five providers. In this way, businesses looking to purchase a VoIP phone system can compare prices, features, and service contracts and select the one that best fits their needs.

Marketplace Operation

Prospective customers supply basic information about their VoIP phone system needs by answering questions about their unique needs. These include questions about whether the customer needs the physical phones, VoIP phone service, or both; whether the customer is a business or an individual; the number of people who will use the service; the zip code where the service is requested; what specific requirements they have; and basic contact information. 360Connect then uses this information to match the customer with up to five providers and refers the customer to them. 

 

Features

360Connect is a marketplace and does not sell phones or VoIP service directly. For that reason, the features offered by the companies 360Connect recommends may vary significantly. Consumers are advised to comparison shop and to study the quotations they receive to ensure that they receive all the features they require without paying for things they don't need. Essentially, though, today's VoIP phone systems offer all the features of conventional landline business phones plus a number of others that are only available with VoIP service. These may include call timers, call logs, call forwarding, toll-free numbers, conference calling, virtual phone numbers, and other features.

Support Services

Most VoIP providers offer customer service by phone, chat, and/or email.

Summary

360Connect provides no-obligation one-stop comparison shopping for VoIP phone services. This service saves customers time and money by delivering quotes from up to five different providers, enabling side-by-side comparisons of equipment, services, and pricing. 


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  • Comparative price quotes from multiple vendors available 
  • Web-based questionnaire focuses on your needs
  • Shop for the supplier with the lowest price and best services
  • Get estimates from up to five different VoIP providers
  • Shopping assistance available