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iHELP Student Loan Refinance Review


ConsumersAdvocate.org Rating: 3 / 5 (Average)
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iHelp is a private student lending program administered by Independent Community Bankers of America and Reunion Student Loan Finance Corporation, a student loan originator, consolidator, and servicer with over 30 years of industry experience.

The program was founded in 1997 and is headquartered in Aberdeen, South Dakota.
 
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How is iHELP rated?

Breakdown

3.0/5
Loan Specifications
3.0/5
Eligibility Requirements
2.0/5
Customer Experience
3.5/5
Reputation

Overall Rating: 3 / 5 (Average)

iHELP is a great choice for borrowers seeking to consolidate their private or federal student loans through an independent community bank.

Although its website is not as easy to navigate and fails to offers the wealth of resources other marketplaces do, iHelp does provide competitive repayment options, high loan amounts, and even deferment and forbearance options for qualifying individuals.

iHELP Loan Specifics

Loan Specifications - 3 / 5

iHELP offers a student consolidation option for federal and private student loans with three repayment options, fixed and variable rates (depending on the term), and a generous maximum loan amount with no origination or supplemental fees.

Deferment and forbearance options are also available.
Loan Types
Undergraduate
Graduate
Federal
Private
Maximum Loan Amount
$250,000 for graduate or undergraduate students
Terms
10
15
20
Rates
Fixed
Variable
Fixed APR Range
4.75%–8.00% (10), 5.50%–9.00% (15)
Variable APR Range
LIBOR + 2.50% to LIBOR + 8.50% (20)
Repayment Options
Full Repayment
Fixed Monthly Repayment
Interest Only
Deferment or Forbearance

iHELP Qualifications

Eligibility Requirements - 3 / 5

To qualify for a consolidation loan, the borrower must be a U.S. citizen or a permanent legal resident and must have had an annual income of at least $24,000 for the past two years.

Additionally, the borrower must have two years of good credit history, a debt-to-income ratio of 45% or less, and be able to meet other credit requirements.

Consolidation for Federal Parent PLUS loans is also available.
Excluded Loan Types
Not listed on website.
Citizenship Requirement
U.S. Citizen
Permanent Legal Resident
Income Verification
Degree Required

iHELP Customer Experience

Customer Experience - 2 / 5

The company offers an instant online pre-approval application process.

A refinance loan calculator is not available on the website and no discounts were listed with this type of loan.
Processing Time
Instant pre-approval
Services
Live Chat

iHELP Company Reputation

Reputation - 3.5 / 5

iHELP is jointly administered by Reunion Student Loan Finance Corporation and the Independent Community Bankers Of America, which has a BBB rating of A+ with no negative reviews.

There is no Trustpilot rating or reviews.

Check out more options at our review of the 10 Best Student Loan Refinance Companies of 2019.
Lender Type
Marketplace
Year Founded
1930
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2018-04-04

Company Profile

Full Name
iHELP Student Loan Refinance
Company Website
https://www.slfc.com/ihelploan/
Headquarters
124 S 1st Street Aberdeen, Aberdeen, SD, 57401

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