As a third party document preparation service, DocuPop assists borrowers seeking federal student loan consolidation by helping them apply for the repayment programs they qualify for and that best meet their needs. It offers this service for federal student consolidation loans only, meaning it does not assist with private student loan consolidation or refinance. Those interested in applying for a Direct Consolidation loan can use DocuPop's personalized technology at no cost to see the programs and plans for which they may qualify. There will be a fee associated with the filing service only if the individual opts to complete the process through the company. DocuPop offers two service packages: a "MeMium" plan that allows customers to print their completed documents and file the paperwork themselves for $199 and a "PREmium" plan that files the paperwork for them for $599. Consumers should know the application process for federal consolidation loans is free if done directly through the U.S. Department of Education.

Anyone can purchase DocuPop's service, yet to actually qualify for a consolidation loan from the U.S. Department of Education the borrower's loans must be in repayment or in a Grace Period. Defaulted loans being collected by garnishment of wages are not eligible.

DocuPop states it only takes approximately 10 minutes for its algorithms to generate which programs applicants may be eligible for based on details about their income and financial situation. They just have to answer a few simple questions before being able to view their personalized results. As part of its paid Premium services, DocuPop also assists students in understanding their repayment options with the help of professional advisers who can discuss with them the pros and cons of each plan. The company publishes helpful financial-related resources like articles and FAQs its site and provides useful, accurate information on federal loan forgiveness.

Docupop is not a Better Business Bureau Accredited company, yet holds an A rating with the organization based on a single negative review and two complaints. The negative comment, to which the company has yet to reply, concerns billing issues, while the only visible complaint appears to be directed at a different company with a similar name. DocuPop does not appear to have a presence on Truspilot.com. See our 10 Best Student Loan Refinance Companies HERE.