Harmar Stair Lifts Review


Rating: 9.8 / 10 (Excellent)
Disclosure: We receive advertising revenue from some partners. 
Learn more.
Harmar is a Florida-based manufacturer of lift and ramp products, including stairlifts for both indoor and outdoor use, heavy-duty weight, and children. Additionally, the company also offers portable ramps, extended reach ramps, and residential ones. Through its network of dealers, Harmar serves its customers across all the United States.

How is Harmar rated?

Breakdown

10/10
Equipment
10/10
Contract and Plan Details
9/10
Customer Service and Reputation

Overall Rating: 9.8 / 10 (Excellent)

Harmar manufactures stairlifts that offer a lot of unique advantages compared to others within the industry. Their compactness, lesser weight, and unique, patented gear system combine to make them a very good option for battery-powered stairlifts, as they require less maintenance and upkeep than other, similar models. The company's warranties are also excellent and comprehensive, as is to be expected with proprietary mechanisms.

Harmar Lifts

Equipment - 10 / 10

Harmar's standout feature is its unique gear system, with a patented helical-worm gear drive, which requires very little maintenance, and draws less power than other battery-driven stairlift models. Another remarkable feature is the exceptional compactness of their models, which are light, slim, and can fold up to take up just 10.5" of staircase width. The folding rail option not only lessens trip hazards at the foot of the staircase but is also more aesthetically pleasing.

Quick View

Lift Types
Curved
Straight
Heavy Duty
Outdoor
Commercial
Track Type
Slide Track
Lift Capacity
Up to 600lbs

Features

Features
Padded Seat and Backrest
Adjustable Seat Height
Battery
Armrest
Swivel Seat
Call/Send Button
Safety Features
Childproof Controls
Obstacle Sensors

Additional Services

  • Free Staircase Assessment
  • Professional Installation
  • Maintenance

Harmar Contract & Plan Details

Contract and Plan Details - 10 / 10

Since Harmar's system is unique, replacement parts can only be purchased through the company, and repairs or maintenance should also be performed by its technicians, to minimize the risk of damage, and remain under warranty. However, the company offers an excellent 3-year warranty on components, 10 years on their patented gear rack system, and 1 year on batteries. We could not find information on whether Harmar dealers offer refurbished stairlifts or rental options. They do claim to offer consumer financing but don't mention specifics.

How to Buy

Contract Type
New

Harmar Customer Service & Reputation

Customer Service and Reputation - 9 / 10

Harmar is affiliated with a number of organizations that specialize in accessibility, such as the Association for Driver Rehabilitation Specialists, Accessibility Equipment Manufacturers Association, National Association of Elevator Contractors, and Accessible Home Improvement of America. Though Harmar doesn't have an individual TrustPilot rating, it does have an excellent A+ score on the BBB.

Support

Company Type
Dealer Network
Help & Support
Phone
Email

Reputation

BBB Rating
A+
Date Collected
2018-04-13

Company Profile

Full Name
Harmar Stair Lifts
Company Website
Headquarters
2075 47th Street, Sarasota, FL, 34234

Leave a comment for Harmar Stair Lifts
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

Customer Comments & Reviews

Loading Reviews ...
B
Bob S
Oconomowoc, Wisconsin
3/9/2018
Looks like you need a Bruno Stairlift. Great customer service and are made in AMERICA- you wont regret it!


J
John P
Palmdale, California
2/14/2018
John George did a remarkable job in installing the stair lift, however, after a few months I get a lot of stops and go problems.Recently I get stops and no go. After much fiddling, I get it to go again. This keeps continuing and I wonder when it will completely stop. I am 93 yrs old and can not climb the stairs. Please advise me as to how this problem can be resolved.The serial # of my lift isASCUP 160818- 00001. If I get no satisfaction the Veteran Administration will be informed. Jpmluciani@gmail.com


Matt V
Spokane, Washington
11/5/2017
This is a review of Harmar Customer Service Only. On behalf of my church which has three Harmar chair lifts, I repeatedly attempted to contact Harmar about a service issue with one of the lifts. Harmar's documentation and troubleshooting did not address the problem, and nor did a service call from the original installer. Only on the third of 3 calls was I able to speak to a human. I was only able to request technical support before the customer service agent asked if I was a "Dealer". The instant I said "no" I was transferred, without a word, to a generic voicemail where I left my contact info and support request. 4 days later my call has yet to be returned, and a subsequent call... Read More



Top Rated
9.8 / 10
  • Narrowest and lightest stairlift in the industry
  • Ergonomically designed seat features
  • Customizable stairlifts
  • Heavy duty stairlift option has up to 600 lbs. weight capacity
  • 3-Year warranty on components, 10-Year on gear rack, 1-Year on batteries
  • Operable in a power outage, up to 60 trips