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Finance of America Reverse Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
80 Customer Comments & Reviews - see all comments
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Finance of America Reverse is a direct lender focused solely on reverse mortgages. Founded in 2003, FAR operates in 50 states and is based in Oklahoma.


Finance of America Reverse is the reverse mortgage arm of Finance of America. Finance of America is recognized as one of premier mortgage lenders in the United States and has a substantial lending history of nearly 20 years in business.  

Most Flexible Proprietary Loan

Among lenders currently offering proprietary reverse mortgages, Finance of America Reverse stands out for a number of reasons. For starters, its proprietary loan, the HomeSafe® reverse mortgage, is more a suite of tools than a single, one-size-fits-all type of loan.

There are three versions of the HomeSafe® proprietary loan: HomeSafe Standard, For Purchase, and Select. The biggest difference between them is how funds are disbursed to borrowers. HomeSafe Standard offers single, lump sum payments; and HomeSafe Select is an adjustable-rate option that functions as a line of credit. No other proprietary reverse mortgage shows this much versatility in terms of payment options.

Requirements for FAR’s HomeSafe® products are quite reasonable. There is no minimum property value and non-borrowing spouses are protected under specific circumstances.

HomeSafe® is also the proprietary reverse mortgage with the greatest regional availability in the market. HomeSafe Standard loans are available in a total of 26 states (the average is around 15), HomeSafe Select is available in the following states: California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Louisiana, Nevada, New Jersey, North Carolina, Oregon, South Carolina, Texas, Virginia, and Utah. FAR has expressed its desire to keep adding states to this list, with some already on the way.

Widest Selection of Products

We found that Finance of America Reverse had one of the largest product portfolios in the industry, with six different available options: HomeSafe®, HECM, Reverse for Purchase (H4P), Refinancing, and Silvernest. Most reverse mortgage companies only offer FHA-insured loans, with only a few lenders having a proprietary option.

 

FAR’s Refinancing options are unique in the industry. The latter is an HECM-to-HECM refinancing program that works similarly to regular loan refinancing. The program can help those whose homes have significantly appreciated in value, who want to take advantage of lower rates, and who want to add another borrower to the loan—a spouse, for example.

Finally, FAR borrowers have another option to consider thanks to the company’s partnership with Silvernest. A room and house-sharing service, Silvernest matches users with potential housemates in their area for a fee. It does this via detailed profile analysis and can provide aging homeowners with extra income and companionship. Those with an active FAR loan are provided with a one-year subscription and have the cost of matching with a housemate covered.

Top-Notch Online Experience

Finance of America Reverse’s website is straightforward and offers a good amount of learning resources, including a handy loan calculator and retirement personality quiz.

Information on FAR is easy to access, with one tab dedicated to exploring the options available through the lender, and another focused on how to be ready for retirement. FAR also has an articles and news section, where users can find numerous writeups not only about retirement products, but also about retirement living as whole. The company’s retirement personality quiz can also help pinpoint the right product for a consumer depending on what their outlook on retirement is.

FAR’s reverse mortgage calculator is simple but can provide a good projection of how one’s equity will translate into funds. After inputting just four values—age, home value, mortgage balance, and state of residence—users are redirected to a pie chart showing the total amount of proceeds, mortgage payoff, proceeds available after paying off your mortgage, and remaining equity. A second chart will appear with the same fields but based on a HomeSafe® loan, for qualifying homes in states where it’s available.

 

Finance of America Reverse LLC NMLS ID # 2285 (www.nmls.consumeraccess.org)


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Customer Comments

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Linda S
2/1/2019
Mark Grilley was so helpful and very patient with my husband and me. Unexpected problems arose yet he hung in there and worked things out for me . Thanks for the help. Linda Spaulding
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Bob E
1/31/2019
Robert Commerford was a pleasure to work with. He was always calling, texting or e-mailing us with update info, and any loan status updates. I would recommend him and your company to any of my friends. Robert is a consummate professional. He has a gifted personality, is respectful and seems to be a man of integrity. This has been ana rewarding expierence for us. Bob Ewing
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Craiglnm
1/31/2019
I thank Wiliam Bowman for making this process go smoothly! Sincerely, Linda Craig
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Russell C
1/29/2019
Found the process to be "painless", and if there was such an award, it would be "Finance America Reverse was easy to do business with" Russ Cappellino
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Lee G
1/5/2019
Scott Zmikly was professional and knowledgeable! The oovernment requires a lot of disclosure Ann that process was grueling.
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robert m
12/18/2018
first of all i would like to say thanks . it was tuff at times but with the help of Dane Bowler all was well , i would also like to say thanks Dane Bowler,he help take the edge off. Thanks again robert m jackson Sr.
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Celeste M
11/29/2018
It is hard to write a review when you have not received any payment from your Reverse Mortgage. Necole Blaine has been exceptional in keeping me up to date on everything. Thank you Nicole for everything.
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Mark L
10/3/2018
Scott Zmikly helped and kept us informed from the beginning to closing. H answered and addressed every question and concerns we had. thank you!
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Mark L
10/3/2018
Scott Zmikly was very helpful, knowledgeable and patient. He kept us informed from beginning to closing. VERY PROFFESIONAL!!! His team that helped with the whole process were great!
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Edwin T
6/8/2018
I would like to thank Miranda Dorsey, Nicole Blane , and their associates for their prompt and thorough assistance in processing my reverse mortgage. I have a question. I have an escrow account set up to pay my property taxes and insurance. I have a Village of Horseheads Property Tax Statement of $522.62 which is due for payment by 7/2/2018. Where do I send that billing for payment? Thank you.
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Javiera M  
Official Response

Digital Marketing Manager of Finance of America Reverse
Edwin, We appreciate your business and glad that Miranda and Nicole were helpful during the process. Someone from our team will be in touch with you to answer your questions. Thank you, FAR