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Finance of America Reverse Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
80 Customer Comments & Reviews - see all comments
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Finance of America Reverse is a direct lender focused solely on reverse mortgages. Founded in 2003, FAR operates in 50 states and is based in Oklahoma.


Finance of America Reverse is the reverse mortgage arm of Finance of America. Finance of America is recognized as one of premier mortgage lenders in the United States and has a substantial lending history of nearly 20 years in business.  

Most Flexible Proprietary Loan

Among lenders currently offering proprietary reverse mortgages, Finance of America Reverse stands out for a number of reasons. For starters, its proprietary loan, the HomeSafe® reverse mortgage, is more a suite of tools than a single, one-size-fits-all type of loan.

There are three versions of the HomeSafe® proprietary loan: HomeSafe Standard, For Purchase, and Select. The biggest difference between them is how funds are disbursed to borrowers. HomeSafe Standard offers single, lump sum payments; and HomeSafe Select is an adjustable-rate option that functions as a line of credit. No other proprietary reverse mortgage shows this much versatility in terms of payment options.

Requirements for FAR’s HomeSafe® products are quite reasonable. There is no minimum property value and non-borrowing spouses are protected under specific circumstances.

HomeSafe® is also the proprietary reverse mortgage with the greatest regional availability in the market. HomeSafe Standard loans are available in a total of 26 states (the average is around 15), HomeSafe Select is available in the following states: California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Louisiana, Nevada, New Jersey, North Carolina, Oregon, South Carolina, Texas, Virginia, and Utah. FAR has expressed its desire to keep adding states to this list, with some already on the way.

Widest Selection of Products

We found that Finance of America Reverse had one of the largest product portfolios in the industry, with six different available options: HomeSafe®, HECM, Reverse for Purchase (H4P), Refinancing, and Silvernest. Most reverse mortgage companies only offer FHA-insured loans, with only a few lenders having a proprietary option.

 

FAR’s Refinancing options are unique in the industry. The latter is an HECM-to-HECM refinancing program that works similarly to regular loan refinancing. The program can help those whose homes have significantly appreciated in value, who want to take advantage of lower rates, and who want to add another borrower to the loan—a spouse, for example.

Finally, FAR borrowers have another option to consider thanks to the company’s partnership with Silvernest. A room and house-sharing service, Silvernest matches users with potential housemates in their area for a fee. It does this via detailed profile analysis and can provide aging homeowners with extra income and companionship. Those with an active FAR loan are provided with a one-year subscription and have the cost of matching with a housemate covered.

Top-Notch Online Experience

Finance of America Reverse’s website is straightforward and offers a good amount of learning resources, including a handy loan calculator and retirement personality quiz.

Information on FAR is easy to access, with one tab dedicated to exploring the options available through the lender, and another focused on how to be ready for retirement. FAR also has an articles and news section, where users can find numerous writeups not only about retirement products, but also about retirement living as whole. The company’s retirement personality quiz can also help pinpoint the right product for a consumer depending on what their outlook on retirement is.

FAR’s reverse mortgage calculator is simple but can provide a good projection of how one’s equity will translate into funds. After inputting just four values—age, home value, mortgage balance, and state of residence—users are redirected to a pie chart showing the total amount of proceeds, mortgage payoff, proceeds available after paying off your mortgage, and remaining equity. A second chart will appear with the same fields but based on a HomeSafe® loan, for qualifying homes in states where it’s available.

 

Finance of America Reverse LLC NMLS ID # 2285 (www.nmls.consumeraccess.org)


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Customer Comments

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J
Jim W
5/6/2018
FAR put extra effort into understanding our situation and overcoming barriers to our reverse mortgage refinance.
3 People found this helpful.

J
Javiera M  
Official Response

Digital Marketing Manager of Finance of America Reverse
Jim, We work hard to find the best people to provide a great experience for our customers. We are happy to hear that you are satisfied with your reverse mortgage from Finance of America Reverse and appreciate your business and feedback. Thank you, FAR

T
Tim
4/3/2018
Dane Bowler was very helpful in getting us our reverse mortgage. Sincere and caring guy!
3 People found this helpful.

J
Javiera M  
Official Response

Digital Marketing Manager of Finance of America Reverse
Tim, We are happy to hear that you are satisfied with your reverse mortgage from Finance of America Reverse and that you had a great experience working with Dane. We work hard to find the best people to provide a great service to our customers. We appreciate the opportunity to help guide you through the process. Thank you, FAR

R
Ron e
3/27/2018
Robert did an exemplary job. All went very smoothly. Explained and answered all of my questions The application and process was quick for a reverse mortgage. Ron
3 People found this helpful.

J
Javiera M  
Official Response

Digital Marketing Manager of Finance of America Reverse
Ron, We work hard to find the best people to provide a great experience for our customers. We are pleased to hear that you chose to work with Finance of America Reverse and that everything went as smoothly as possible during the process. Thank you, FAR

K
KATHY A
5/26/2021
Jason Rebbert as our primary contact is a fabulous asset to your company!! Throughout the process of obtaining our refinanced reverse mortgage he provided clear and timely information, answered our questions while listening carefully to what our concerns were, and contacted us quickly throughout the many steps. We will refer friends/family to your company due to his professional, friendly, and consistent care while we went through the process. We hope you can recognize him for this exemplary care!
2 People found this helpful.

C
Christine W  
Official Response

Reputation Management Specialist of Finance of America Reverse
Hi Kathy, thank you so much for taking the time to a review. I am so delighted to hear that Jason was successful in helping you achieve your goals and will make sure that I pass the message along. Please let us know if there is anything further we can do for you!

H
Heinz F
8/13/2020
I am thankful to Andrew Bennett to show his great interest assisting me with this Reverse Mortgage loan. To his team my thanks also. Gratefully, Heinz Friebel
2 People found this helpful.


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patricia a
4/4/2020
My wife and I looked for a reverse mortgage and to our good fortune we connected with Joe DeAngelis what a God send, he explained everything very clearly no pressure at all. All we can say is that YOU ARE THE MAN, JOE Thank you very much Yours Truly John&Patricia Holmes
2 People found this helpful.


tony.calarco
4/2/2020
I selected Finance of America due to the contact person, Marina Peters. This was a great choice! She handled my process in a very professional method and impressed me with her understanding of what was a very difficult process caused by me. We had sickness and a death in the that complicated things delaying the closing, Would I do it again? Only with Marina!
2 People found this helpful.


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Roberta
9/13/2019
This was a process that required a great deal of research and advice. I’m grateful for the support and guidance I received from Diana Rogers, my representative from Finance of America Reverse Mortgage. I was able to make my decision to move ahead feeling clear and at ease with my decision.
2 People found this helpful.


Stephanie V
3/11/2019
I had an excellent experience with Finance of America Reverse. Reginald Conedy was my Loan Specialist and he was extremely professional and provided me with exceptional customer service. The process was very smooth and Reginald answered every question that I had. I’m extremely lucky that I was able to work with him through this process.
2 People found this helpful.


B
Barbara P
4/18/2018
We had a very positive experience in acquiring a reverse mortgage from Finance of America. Our loan officer was extremely informative and made the process relatively easy. We would definitely recommend Finance of America Reverse.
2 People found this helpful.

J
Javiera M  
Official Response

Digital Marketing Manager of Finance of America Reverse
Barbara, We work hard to find the best people to provide a great experience for our customers. We are pleased to hear that we were able to give you all the information and that you think so highly of your loan officer. We appreciate the opportunity to help guide you through the process and value your feedback. Thank you, FAR