American Advisors Group Reverse Mortgage Review


Rating: 9.8 / 10 (Excellent)
12 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
How is American Advisors Group rated?
10/10
Company Reputation
10/10
Closing Costs/Continuing Fees
10/10
Disbursement Options
10/10
Support Resources
9/10
Types of Reverse Mortgages

American Advisors Group is a reverse mortgage lender that handles HECM Loans. The company provides FHA Reverse Mortgage Loans, reverse mortgage resources, and webinars for senior citizen clients.

Services and Features

American Advisors Group provides an online calculator that gives you an idea of how much money you could expect to get from a reverse mortgage. Fees and other interest rate calculations are provided by a professional, so clients know exactly what to expect.

American Advisors will appraise your home value to ascertain how much money you may qualify for with your reverse mortgage. Clients must be at least 62-years-old to be eligible. The company offers different kinds of disbursement options including a line of credit, modified tenure plan, tenure, monthly payments, full, partial, lump sum, or any combination depending on the client’s preference.

The borrower is obliged to fulfill certain obligations during their reverse mortgage loan period. This includes paying property taxes, home insurance and basic home maintenance. American Advisor Group assures that clients will not lose their home as long as they uphold their obligations and responsibilities.   

Services and Features

Reverse Mortgage Calculator

Online Quotation

Refinancing

Financial Guide

Types of Reverse Mortgage

VA Loans

Single-Purpose Reverse Mortgage

Home Equity Conversion Mortgage

Proprietary Reverse Mortgage

Qualifications

Counseling

Home Owner

Amount of Equity

Not Stated

Age

62 and older

Accreditation

Member of US Department of Housing and Urban Development

Member of Nation Reverse Mortgage Lenders Association

Insured by FHA

Approved by Equal Housing Opportunity

Plan Details

No Pre-Payment

Not Stated

No Monthly Servicing

Not Stated

Interest Rate

Not Stated

Closing Cost and Fees

Not Stated

Help and Support

Mobile App

Telephone Support

Webinars

Email

FAQs

Reverse Mortgage at American Advisors Group

American Advisors Group is a good choice for reverse mortgage services. The company has free kits and webinars which provide useful information about reverse mortgages. These give borrowers a better look into the world of reverse mortgages, and can be a big help in the decision-making process.

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Latest Reviews

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Chris Simmons
La Puente, California
2/27/2017
Superb experience, with few mistakes. Chuck Burson is a stand up man and took care of us. We refinanced a prior reverse loan since it was not drawn from and AAG got us better rates. I would recommend.

D
Darlene Morris
Laurel, Maryland
2/20/2017
My agent was a man we had used when financianing our house years ago. Since I knew him it was easier to "deal"......was a hard sell person with whom you must have done your homework about the reverse mortgage process, closing costs, etc. This is true with ANY real estate person. I was able to negotiate rates, closing costs etc. and the process went well. HOWEVER, customer service with AAG is the PITS....they still (after being a customer since August 2015) cannot find my loan with the loan number which comes on my statement each month.....and reps who answer phone seldom know answers. etc. I've been left on hold, passed around, and basically only get service when I ask for a... Read More

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Lori Kaphammer
Browning, Montana
2/9/2017
My mother first applied in May of 2016 and is still waiting for this to go through. It has been nothing but a hassle. They have been putting things off for months and then she had to do another counseling session and another appraisal. Her home was completely paid off and she had good credit and income. We are so disappointed in this and would have gone to someone else but we had already paid for the appraisal and counseling. My poor mother is a wreck. We would never recommend this company to anyone.

B
bill
Glendale, California
2/7/2017
do not answer direct questions, refuse to allow talking to anyone but 1st line intake rep. 0 customer care!!!!!!

Pam Brown
1/17/2017
We have been very happy with our reverse mortgage with AAG that we got over a year ago. Recommend them highly.

R
Rick E
1/3/2017
I would like AAG to know that Tamara Ritter is a definite asset to the organization. She went above my expectations each time we spoke or otherwise communicated and expertly handled the red tape thrown at us by the board of my HOA. In addition to recommending AAG, I am recommending her.

L
louise conklin-phillips
Virginia Beach, Virginia
12/12/2016
worst company....no knowledge of what they are doing..kept me jumping through hoops..knowing I would not receive the loan...wasted a lot of my time...do not use this company

Ed Peirce
,
12/11/2016
In checking with different companies on Reverse Mortgage, I have never dealt with any so rude and uninformed as AAG. Cut my losses quick and moved on!

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[email protected]
12/6/2016
What a mess. Worst experience ever. Contacted AAG on 8/16 from website. Received phone call on 8/29 from Christine Le, Reverse Mortgage Professional. Conducted phone prequal same day and set up counseling session for 9/7. Christine Le claimed to be a 15 yr professional. She was unable to answer many of the questions we had and put us on hold multiple times to "ask her manager" for the answers. While this in and of itself was not a huge issue it was the start of 14 weeks of delays, misinformation and complete loss of trust in AAG as a Reverse Mortgage Lender. Specific complaiints are: Being told the process could be completed by AAG in 6 - 8 weeks - we cancelled our application at 14... Read More

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Margaret
12/1/2016
We had a problem with them because earlier in the year we were thinking about refinancing our reverse mortgage since the property is owned by my mother we are waiting for her to Decide even tho she made me power of attorney we still are trying to find a good company so I went on the site to see what rate we could get and they sent me a little link and it was a virus anybody will take thier time for to Decide

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