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Acuity Renters Insurance Review

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Founded in 1925, Acuity, a Mutual Insurance company, offers property and casualty insurance in the United States. Headquartered in Wisconsin, the company provides coverage for individuals, families, and businesses. Acuity also offers renters insurance, and has a reputation for great customer service. The company holds an A+ rating from A.M. Best and an A+ rating from Best Business Bureau.
 
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How is Acuity rated?

Breakdown

Overall Rating: 0 / 5 (N/A)

Acuity renters insurance covers customer’s belongings against things like fire or theft. It also covers medical and legal expenses if a guest were to get injured while at the property being rented. The company holds solid financial strength ratings compared to its competitors, which provides an additional layer of reliability. Also, Acuity renters insurance features 95% customer claims satisfaction according to a 2018 company survey of its insured claimants. Acuity renters policies are some of the most affordable insurance policies when compared to other carriers in the industry, typically less than $16 per month. Additionally, customers can get discounts by packaging renters insurance with auto insurance. Customers are able to get an online renters insurance quote to see how much renters insurance is for them based on their specific situation.

Acuity Coverage

Coverage Options - 0 / 5

Acuity renters insurance covers loss or damage to your belongings caused by things like fire, theft, smoke, vandalism, explosions, and windstorms. It also covers customer’s liability, which means things like guest’s medical expenses if an accident happens on premises. It provides for accommodation and expenses if customers need somewhere to stay while damage to their apartment is being repaired. Additionally, Acuity offers other coverages, including valuable property protection for specific items; replacing customer’s belongings, which means that if a client’s property is lost, damaged or stolen, they can buy new items to replace them; professional assistance and reimbursement in the event of an identity or cyber related loss; and roadside assistance.
Basic Coverage
Personal Property
Personal Liability
Loss of Use / Additional Living Expenses
Medical Payments
Optional Coverage
Identity Theft Restoration

Pricing & Discounts

Add-Ons & Discounts - 0 / 5

Compared to other carriers, Acuity features some of the most affordable renters policies out there. They are typically less than $16 per month. Packaging renters insurance with auto insurance can provide customers with additional discounts. For Acuity, the cost of renter’s insurance is different for all its clients, it does not provide detailed pricing or discount information on its website. However, customers are able to get an online renters insurance quote to see how much renters insurance is for them based on their specific situation.

Customer Experience

Customer Service - 0 / 5

Acuity renters insurance features 95% customer claims satisfaction according to a 2018 company survey of its insured claimants. Due to the size and scope of Acuity, this satisfaction rate is unique and emphasizes the company’s quality service. It holds A+ rating with the Best Business Bureau and an excellent score of five stars with Trustpilot. Additionally, the company provides several online tools to help guide customers through the rental insurance process, including an inventory worksheet to help keep track of items in their home.

Customer Ratings

TrustPilot Rating
4.4 out of 5
BBB Rating
A+
Number of BBB Positive Reviews
39
Number of BBB Neutral Reviews
2
Number of BBB Negative Reviews
8

Financial Strength Ratings

Financial Strength - 0 / 5

Acuity Insurance holds solid financial strength ratings compared to its competitors. The company is the 56th largest insurer in the nation according to A.M. Best's 2018 statistical study. It currently holds an A+ rating from A.M. Best and earned an A+ rating from Standard & Poors in 2018. It features a long record of insuring renters across the nation.
Standard & Poor's Financial Rating
A+
AM Best Financial Rating
A+
Company Type
Underwriter

Contact & Additional Information

Homepage URL
https://www.acuity.com/personal/renters-insurance/
Company Phone
(800) 242-7666
Headquarters Address
PO Box 58, Sheboygan, WI, 53082
Year Founded
1925

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