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Trupanion Canada Pet Insurance Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
113 Customer Comments & Reviews - see all comments
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Although Trupanion offers pet insurance coverage for all North America, the company was originally founded in Vancouver in 1998 as Vet Insurance Corp before opening its doors as Trupanion in the US in 2000. Trupanion continues to be one of the largest, most trusted providers in its home country of Canada. Trupanion provides coverage for over 750,000+ cats and dogs in one simple, easy to understand plan that pays 90% of actual costs with no payout limit. This includes prescribed medications, surgeries, medically-necessary hospitalizations, diagnostic tests, and other treatments.

Trupanion's policies include a wide range of coverage options making the company an excellent choice for pet insurance. You can enroll your pet from birth up to 14 years of age. They are the only company that can pay your veterinarian directly at time of checkout to eliminate the reimbursement model.  Trupanion prides itself on paying out more on the dollar than any other pet insurer on the market. To date, Trupanion has paid out nearly $2 billion in claims.

Plan details

 Type of contract

 Premium charged month to month

 Enrollment age

 Birth date -14 years

 Waiting period

 5 days for injuries. 
 30 days for illnesses.

 Injuries that occur within the first 5 days on enrollment,   and illnesses that develop within the first 30 are not   covered.

 Out of country coverage

 USA, Puerto Rico

 Claims and policy price

 No increase in premiums due to claims made

 Age limit

 14 years old

 Annual deductible

 No annual deductible, a per-condition deductible may   apply.

 Payout limit

 No payout limits

Cancellation policy

Policies can be cancelled by sending notification in writing via mail, fax or email. Policies cancelled within the first 30 days without any claim submissions will receive 100% of their money back.

How much is it going to cost you?

A variety of factors can influence your monthly premium cost:

  • Average of treating illnesses and injuries for similar pets in your area
  • Pet’s breed, age, gender
  • Geographical location
  • Deductible (higher deductible – lower premium and vice versa)
  • Optional additional coverage (Trupanion has 3 riders you can add on to your core policy)

What you pay

  1. Veterinary examination fees
  2. Deductible
  3. 10% co-insurance
  4. Federal/ State/ Provincial/ Local taxes
  5. Costs not covered by the policy

What does it cover?

Accident and Illness Coverage

  • Hospitalization
  • Surgery
  • Diagnosis
  • Prescriptions and medications

Additional Coverage Riders

Recovery and Complimentary Care Rider

  • Rehabilitative therapy
  • Acupuncture
  • Hydrotherapy
  • Chiropractic
  • Behavioral modification therapy
  • Homeopathy
  • Naturopathy

Pet Owner Assistance Rider

  • Liability coverage for third party property damage
  • Advertising and reward costs
  • Boarding fees if you become hospitalized
  • Vacation cancellation costs due to an accident
  • Cremation and burial fees caused by an accident

Breeding Rider

  • Injuries related to breeding, whelping and queening

Emergency Dental Coverage

Therapeutic diets, herbal therapy, and supplements

What’s not covered?

  • Pre-existing conditions
  • Preventive care treatments (vaccinations, flea control, de-worming)
  • Exam fees
  • Sales tax

Summary

Trupanion has comprehensive coverage, no payout limits and 24/7/365 (including holidays) customer support all make it an excellent choice for financially protecting pets and pet owners against any sudden illness or accident. Like many of the top pet insurance services, it does not cover pre-existing conditions. The company's 90% reimbursement rate and no payout limit is just about the best deal you are going to find. Trupanion is the only pet insurance company who can pay your veterinarian directly, within seconds, at time of checkout. If your veterinarian does not offer Vet Direct Pay, Trupanion processes the majority of their claims within 2 days, many within minutes. There seems little going against Trupanion in terms of the overall quality of the services they provide. If you are looking for pet insurance in Canada, Trupanion is a must-look-at option.

Terms and conditions apply, please see Trupanion.com for full coverage details.  Trupanion is a registered trademark owned by Trupanion, Inc.  Underwritten in Canada by Omega General Insurance Company. 

 


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113 Customer Comments & Reviews

Loading Reviews ...
C
Chantelle G
7/10/2016
Trupanion has been exceptional to work with. During a very stressful time with our dog, they came through for us and elevated a lot of stress by covering 90% of the vet bill which accumulated to over $5k. I am a huge advocate for insurance and highly recommend Trupanion.


M
Melanie
7/6/2016
Was amazing when I needed it!! No questions asked. Big relief!


B
Beth c
7/1/2016
Great insurance! I've had great claims experience for 8 yrs now, all my claims have been paid without issue. I highly recommend trupanion to anyone looking to get insurance.



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