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18 Customer Reviews - see all comments
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Rapid Pest Control is a pest control company founded in 2013 and based out of Tampa, Florida. The company has nationwide services available and offers free quotes through its website or through the phone to cover a variety of common pests, including roaches, spiders and rodents.
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Latest Rapid Pest Control Reviews
Be ware of this company. I paid them for annual service up fron $574. They did not make the first appt. I was told I could cancel at any time so I asked that my pervice be cancelled. They then said I would have to pay a penalty. They found a local guy to come out and do the service. That was the only service I ever received. I have tried emailng but no one answers. Now when I call it says I am no longer a customer. To make matters worse a few month ago they charged by credit card 2X. Both my bank and Better Business Bureau contacted them and they never answered. I am out the $574 and have not been able to contact them.
This company is a major scam or they are scamming people as they go under or out of business. I am working with my credit card company to dispute all charges. They are awful and will continue charging your card without notice and without customer agreeing to additional charges I prepaid for one year and got slapped with multiple random charges of $299 back to back. Their phone system must recognize your phone number once you setup an account and setup payment because they disconnect you after you go through the phone prompts to inquire about your account. The tech that came out to do my initial service (locally contracted by Rapid) was awesome, but voiced major concerns over Rapid, saying... Read More
SCAM!!! Billed me $2800 so far and I have never even met with anyone or had service one done. ITs a total scam. No number to contact, no email returns. Nothing
wish there was less than 1 star I could give. This is scam, company does not answer calls, no services rendered, charges our CC and there is no way to get in touch with company. Very fraudulent and shady, would not even call this a business. ***BEWARE***
This might be the worst run business I have ever dealt with. I filled out the initial quote form online and got an immediate response. A nice gentleman called me and we set up my services and set an initial appointment for a few days later. Got a confirmation email and it said the technician would call an hour ahead of time to let me know they were coming. I called out of work that day because they could have come at anytime and wanted to be home for it. Nobody ever called. I didn't think anything of it because the email also had a backup appointment day scheduled for the same thing the following Friday. Again, nobody ever called. Since that day, about 6 weeks now, I've called multiple... Read More
I wish I could give a half-star. No one showed up for the first appointment - nor did anyone call. I followed up with their answer service but waited for someone to arrive. A week later, still no phone call and no show. Another week later - another phone message that no one showed up and no return phone call from the company. I called last week to state that our money was to be refunded, and our contract was canceled due to a lack of fulfillment on Rapid Pest's part. Yesterday a person from Orkin showed up to service our house, and I sent him away BECAUSE we canceled our contract and requested a refund. Today I opened my account, and we have been charged a total contract amount. We do not... Read More
I called that company to find out about services they provide, but the asked me about zip code, phone# email, and address, then they asked about problem i have, then, all of sudden, asked about my credit card number, so they can "keep it on file", Of course i didn't give it to them, and said Bye. When i come home i see email with subject line "Appointment Confirmed!" Email says that "....Normally we'll arrive in the next 1-2 days to complete the initial service. ..." But i didn't set up any appointments, never asked for any services. After i emailed back that i don't need any services, i do not have any appointments with them, they started to send me similar text messages, saying that i do... Read More
MY SON FOUND THIS COMPANY ON THE INTERNET AND WE MADE ARRANGEMENTS FOR THE FREE QUOTE AND INSPECTION OF PROPERTY BECAUSE OF THE AMOUNT OF TOTES AND OTHER ITEMS I HAVE IN THE HOUSE , I WAS WAITING FOR THEM TO COME OUT AFTER THEY SAID THEY NEEDED PROOF OF FUNDS I FILLED OUT THE APPLICATION , THEN I FOUND OUT THAT DAYS BEFORE THE APPOINTMENT THEY TOOK $ 500.00 FROM MY ACCOUNT I CALLED AND SPOKE TO AN EMPLOYEE AND ASKED TO HAVE EVERYTHING CANCELED , I WAS TOLD IT WOULD TAKE 10 DAYS TO GET THE REFUND , I TRIED TO REACH THEM BUT NO ONE ANSWER THE PHONE ONLY A RECORDING IT HAS PASSED THE 10 DAYS FOR THEM TO RETURN MY MONEY SO I WENT TO MY BANK AND SHOWED THEM ALL THE PAPERWORK AND... Read More
HORRIBLE COMPANY!!! THEY ARE SCAMMERS!! I own a pest control company and did work for them. I have NEVER recived any payment for my services and have called and emailed EVERY DAY and NEVER GET A RESPONSE OR CALL BACK!!! BUYER AND TECHNICIAN BEWARE!!!!!!
I don’t recommend this company. I waited for the pest control all day that was scheduled for the morning over a month ago. When I called they said they were sending someone asap. The did not come till the next day late evening. The gentleman who showed up was a contractor who was told he was supposed to do the outside and that was all he was told. I specifically wanted the whole yard as well as the house. I expressed to the company that I needed spraying under my pool rim due to black widow’s and under my deck for wasps and spiders. I sent the gentleman away and cancelled my services with Rapid Pest control. I was informed that I would receive my refund within two weeks, that was March... Read More
May 2023:
This company is a scam! Please do your homework before having your money stolen from this piece of shit company.
This company charged my CC over $1400 FOUR DAYS before the appointment and now has not shown up for the appointment (no calls, texts or emails). Made repeated attempts to contact by phone. Left 3 messages (the last one was supposedly marked "emergency ") and no response.
As I promised the last rep, I will be disputing the charges.
I hired your company based on reviews. The price was good. However it has been almost a month and no service yet. I have called numerous times and no one will get return my calls. Right now my rating is so bad I am ready to ask for refund. I am beginning to think this is a scam company. When you call 3 days straight and get no one to return calls to get the service done is NOT good.
Shawn Perrard
Had a bad ant problem they came out did an awesome job i dont see any ants anymore and came out NEXT day!!!
Fair pricing and good communication. A+ in my book and will definitely recommend
WARNING! Made appt in haste, regretted in leisure! After paying for treatment service, could not get thru to company by phone to change service appt. Tried multiple times, on multiple days, from several different phones. BTW, a technician never showed on the scheduled date. So followed their policy and sent a written notice to cancel the service. Letter to the address on website was returned with notice from USPS that 100 South Ashley Dr Suite 600 Tampa FL 33602 IS A VACANT LOCATION! Less than 1 star. At best a poorly run operation; worse case, possibly a scam given my experience.
Does not answer the phone. 20 minutes of hold time is just stupid.
Rapid Test Pest Control was courteous,
punctual, and professional and
took care of our pest problem in one visit.
Our technician was Manny. He was very thorough and took the time to explain the process utilized. I would highly recommend him and Rapid Test Pest Control.