Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
Kathi G
8/18/2020
TONY did his work and asked if there were problem areas we had noticed. Friendly and polite.


M
Mary A
8/18/2020
Thank you, Matt was great. appreciate the service. Always recommend Aptive because of your staff always friendly and always goes out of their way to help. Great Job!!!!!!


ahmarchingband
8/18/2020
Carlo St. Jean was friendly and professional. He was conscious of our need for pest control that is safe for pets and focused on the ant issues we have recently experienced in the back patio/deck area. Very happy with all aspects of his service.


M
Margaret B
8/18/2020
Saw Jackie as I was leaving the house and gave instruction about the service . Good to know the person who is providing the service, friendly and curteous .


dnorthcote
8/18/2020
Roderegious Feilds did an excellent job and was very professional. I am completely satisfied with this service.


J
James S
8/18/2020
I had no idea that a person/tech was here today. i have no idea if our home was sprayed all around the foundation. the side gate was locked. I had a green card in the door. That is it


D
Debbie S
8/18/2020
Very kind and professional. Very satisfied with employee who did a wonderful job today. Thank you, Debbie


joanneianacone
8/18/2020
I'm sure the tech who came to my house did a fine job on the OUTSIDE. However when I called to set up a time, I specifically asked for them to come inside and solve the ant problem in the kitchen. In the past, the tech always rang the bell but this time he only sent me a voicemail. I didn't answer the phone because I was in the dentist's chair. There were people at home waiting for the doorbell. As a result, he didn't even come into the garage to replace the bug boxes and spray in there as was always done. Apparently, this tech did not get the message. I can't blame him entirely if he didn't know.


A
Annette
8/18/2020
Took care of the issues that I had. Very professional young lady.


mikereed1961
8/18/2020
tech came to door and notified me that he was at home, which i requested and appreciated. He was friendly during our conversation. He placed another trap for mice, which we are still having issues with. I found absolutely no indication that he sprayed the foundation or around windows, etc. He left to work another home in my neighborhood. I walked down and asked him about spraying and he said he sprayed the entire area. He said it dried in 10 minutes due to the heat. half of my home is in the shade when he sprayed. it was no more than 20 minutes after he finished and i walked the entire home, absolutely no indication anywhere that it was sprayed. The first spray in July...Read More



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control