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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,974 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19974 Customer Comments & Reviews

Loading Reviews ...
E
Erin S
3/15/2021
James Drewery did a great job, He was friendly, knowledgable and helpful.m

N
Norma E
3/15/2021
Adrian spent quite a bit of time spraying around my house. He was thorough. He asked specifically where I saw the bugs.

lavytejo
3/15/2021
Thanks to our technician, Patrick Keller, for the courteous and professional service. Truly appreciate asking about the pest issues and offering to resolve them. Thank you for the glue traps as well! Have a wonderful spring!!

dzakae
3/15/2021
Very knowledgeable and professional. Respectful. Explained the plan and her job.

K
Karen a
3/15/2021
Dion was very thorough and friendly! He arrived on time. Definitely recommend Aptive!

Kacie S
3/15/2021
Jacob was extremely helpful and informative with his visit! He made sure to discuss the safety and precautions to take to ensure my pets and children were safe as well.

P
Pat R
3/15/2021
My technician was very helpful and took the time to explain how the treatment worked. Very pleased with my first visit!!

tfinlayson01
3/15/2021
This tech is awesome. He took the time to treat my home and was very personable.

D
Donna B
3/15/2021
Armando is very thorough in doing his job. He is highly attentive to concerns mentioned. In fact, when my husband stated that we have a perennial problem with fleas, Armando said all we have to do is call and they will book it for a time when the dew is dry. He would have done it today except the dew was still on the ground. We will be calling in the next several weeks to keep this problem at bay this year. We will be asking to have Armando back again. Five Star Rating to Armando!

Abbey L
3/15/2021
Rachell was a pleasure. She is professional, friendly, and efficient. Rachell is an asset to Aptive.

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Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.

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