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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
tarheelspa
9/18/2020
The technician, Richard, was fantastic at treating yellow jacket nests. He was very pleasant and told me all the steps he was going to take. I am especially happy for his service as I am allergic to bees as a card carrying Epi-Pen member.


angelt7sm
9/18/2020
Very professional and knowledgeable. Did a great job at helping with dirt dobbers, that I thought were wasps, and helping us with carpenter ants.


phylisha.edouard
9/18/2020
Great customer service. Took time to explain where he was going to spray inside of my residence. Also took time a sprayed the required area, in expedite manner.


A
Akinola A
9/18/2020
Very detailed personnel and very friendly too. Paid attention to every detail.


L
Lori
9/18/2020
Travis D did a wonderful job with costumer device and making sure he understood our concerns/issues. He sprayed and put powder where we most needed and asked to be sue that he covered everything correctly to our needs! I tried going on the link to get him the $5 dollar bonus but the link errored and wouldn't let me. Please give him a bonus because he did an amazing job and represented your company well!


riazmotani
9/18/2020
Thank you Joseph for being kind & considerate in my request to wear a mask and booties in the house. You were very accommodating and an asset to the company. I will be requesting you for each visit. Wishing you & your family all the best!!


vjarvis0303
9/18/2020
Dominic Brown did our service today and was AWESOME! He found issues we didn't know of and helped us about how to remove the mole in our back yard.


stephenlw07
9/18/2020
Aamer was Very charismatic and helpful.very charismatic and helpful. informed me of the work that’s going to be done and asked if I need any other services to be checked. I am formed him of a rodent issue I had and that I know it usually cost extra. But, he checked my policy with adaptive I am verified it was part of it so I was able to perform a service and was very grateful for his help.I informed him of a rodent issue I had and that I know it usually cost extra. But, he checked my policy with adaptive and verified it was part of it so I was able to perform a service and was very grateful for his help.


C
Cathy Z
9/18/2020
Erich Benecke is a very thorough tech. Thank you Erich for your time and patience's.


T
tmcanfield14
9/18/2020
Timothy did a great job. He was very professional, cordial and thorough. Thank you very much!



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